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Eon Prepay Meter - sky high lecky costs

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  • wileycat
    wileycat Posts: 2,286
    Part of the Furniture Combo Breaker
    Forumite
    I just want to get off the PP meter that was left in the house when we bought it...EON charge for this service and won't do it for free.

    And scottish power (who supply elec on billed meter) have now changed their rules so you have to be with them 12 months before they will change a PP meter to a billed meter. I refuse to pay for the change, I don't mind paying a deposit to cover my payments for a few months, although I have a full record of never missing a payment on electric or gas over the last five years.
  • KimYeovil
    KimYeovil Posts: 6,156
    1,000 Posts Combo Breaker
    Forumite
    wileycat wrote: »
    I just want to get off the PP meter that was left in the house when we bought it...EON charge for this service and won't do it for free.

    And scottish power (who supply elec on billed meter) have now changed their rules so you have to be with them 12 months before they will change a PP meter to a billed meter. I refuse to pay for the change, I don't mind paying a deposit to cover my payments for a few months, although I have a full record of never missing a payment on electric or gas over the last five years.

    Why do you not want to pay for the change? Would you rather pay a higher charge per unit on a credit meter? Meters are not changed for free. It has to be paid for by someone. I find it strange you would rather pay a higher charge year in year out.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558
    Part of the Furniture 1,000 Posts Name Dropper
    Organisation Representative
    wileycat wrote: »
    I just want to get off the PP meter that was left in the house when we bought it...EON charge for this service and won't do it for free.

    Hi wileycat

    Generally, we charge £50 each time we change a Prepayment Meter but, as you own your new property, there may be other factors involved.

    For instance, did we supply the property you were in before moving to your new premises? If we did, was this on a credit meter?

    If we did supply on a credit meter and you had a good payment record during your time there then you can appeal against the £50 charge.

    Should this be the case, give us a call and ask for the decision to be reviewed. You will need to give our agent details of the previous property.

    As I say, other than this there will be a charge if we agree to change the meter.

    Give me a shout if you need any more info. Will be happy to help. :)

    Malc
    “Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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