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advice needed asap please

broke22
broke22 Posts: 184 Forumite
in Reclaim bank & credit card charges
I have an account with the ulster bank (part of royal bank of scotland) which i also have a personal loan through, but for the past 7 years or so i have been getting alot of back charges so many that its making my life miserable. i have tried on a number of occasions to try and sort something out with the bank and they say there is nothing they can do. only way i have been managing recently is by lending money off family and friends. im self employed so i dont have a set pay day or amount of money coming in but what happens is if my loan payment is missed they charge me £30 which leaves my account overdrawn which straight away they add anotherf £30 on for being overdrawn which leaves its more overdrawn and i get another charge an so it goes on. but this means when im gettin payed all i use my money on is bringing my loan up and bank charges. and i cant close the account because i have a loan with them and because of all the back charges it has affected my credit rating and i cant get a loan with anyone else to clear that one and close the account

i wud appricate anyones advice as i wud like to get this sorted asap. thanks

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Start the process of reclaiming charges
    Do you have any PPI with the loan?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • broke22
    broke22 Posts: 184 Forumite
    yeah thanks for reply
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    broke22 wrote: »
    yeah thanks for reply
    worth looking at reclaiming the PPI as well ;)
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • broke22
    broke22 Posts: 184 Forumite
    i need to look into the ppi as i dunno if i have it or not, i hope that i wud be able to claim money back as last year they said i wud get £800 back in charges but in the end i only got 1 hundred that was just done through my local branch, i dunno how to go about this?
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    broke22 wrote: »
    i need to look into the ppi as i dunno if i have it or not, i hope that i wud be able to claim money back as last year they said i wud get £800 back in charges but in the end i only got 1 hundred that was just done through my local branch, i dunno how to go about this?
    http://www.moneysavingexpert.com/reclaim/bank-charges
    See the above as to what you have to do minus what they have already refunded to you.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • broke22
    broke22 Posts: 184 Forumite
    thanks for ur help i will take a look at that
This discussion has been closed.
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