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Electric meter stopped last summer
Does anyone know how my situation will be resolved. It appears my meter stopped recording and I only noticed when on my current bill the company have refunded me nearly £500 and reduced my monthly direct debit to £5.
I have informed them and they are having the meter replaced next week. They now want me to speak to another department to sort out how much I owe them. It will be difficult to work it out accurately as my son was living with me until last August so I would imagine my usage will have reduced since then.
I have informed them and they are having the meter replaced next week. They now want me to speak to another department to sort out how much I owe them. It will be difficult to work it out accurately as my son was living with me until last August so I would imagine my usage will have reduced since then.
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Comments
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They'll estimate it. Advise the supplier of any differences in your personal circumstances that could have affected consumption and allowances should be made for that
Edit: actually they'll probably estimate it based on your current consumption (allowing for seasonal variations), so if you think you are currently using less than you did, it might be worthwhile keeping schtumm.
"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
unusual position to be in,
Estimate a consumption based on anything you may tell them, like you went a way for quite a few weeks didn't you, and this affected your circumstances
Good Luck, by the way when was the last actual reading by the company0 -
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They can't estimate it on my current consumption until they change the meter as the current one still isn't recording anything.Edit: actually they'll probably estimate it based on your current consumption (allowing for seasonal variations), so if you think you are currently using less than you did, it might be worthwhile keeping schtumm.0 -
They will pluck a figure out of the air (well estimate on your household size and the like), then monitor consumption for a while and revisit the issue if necessary.
At least that's what happened when my water meter stopped recording.0 -
BarGin how did this go for you? Now have a similar problem.....total wins 2013 £5500 2014 £7500 2015 £23,900 2016 £10,650 2017 £13,040 2018 £10,620 2019 £10,115 2020 £3970.00
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