Sneaky AA

AirCooledHeaven

Recently renewed my AA membership and paid by credit card over the phone. Got a letter this morning thanking me for "confirming your continuous credit card authority" and telling me they'll renew my membership automatically from now on.

No way did they ask me if I wanted to do this while I was on the phone. I've now called and cancelled it but it seems like sharp practice to me, just relying on people's inertia.

Increasingly I find myself having to 'opt out' of stuff I don't want and haven't asked for, there should be a regulation that consumers cannot be 'opted in' without explicit permission or instruction :mad:

Halloway

Presumably you did 'opt-in' when you renewed. And IIRC AA does give you a month's warning that they are going to renew so there is time to cancel.

Nevertheless I agree with you. One has to watch these things like a hawk these days.

AirCooledHeaven

Halloway wrote: »

Presumably you did 'opt-in' when you renewed.
Nevertheless I agree with you. One has to watch these things like a hawk these days.

As I stated in my post, I was not asked if I wanted to opt in to CCCA, nor did I request it. Yes of course they give 7 days notice of debiting the card but it's just the blo*dy principle of the thing.

McKneff

i took out RAC cover in December and i wastn asked on the phone, but it is in the paperwork when its posted out to you. You then have the option to cancel it.
I wouldnt really expect the AA to relay all the T & Cs over the phone, you would be on for hours.
They are probably all the same anyway.

Halloway

AirCooledHeaven wrote: »

As I stated in my post, I was not asked if I wanted to opt in to CCCA, nor did I request it.

It will be buried in the T&Cs somewhere.

LeeSouthEast

One of my New Year Resolutions this year was to read from tip to toe every T&C I either agree to from now on, or where possible, old ones already agreed to. You'd be surprised what turns up... read the bloody things! It's a pain, it gives you a headache, but it might just save your bacon. You're lucky the AA was up-front (ish) with this and put it in semi-bold print.

System

they have been doing this for years , i believe the RAC are the same . they told me about it when i set mine up and it was in the t + c.

skintchick

A lot of car insurers do this now as well, and you cannot opt out of it. But I have found that even when they have automatically renewed it they will cancel it when you phone.

Very irritating though as I'm a rate tart and change insurers, etc., every year so I don;t want automatic renewal.