Magazine offers - DISCUSSION THREAD ONLY

kal25

Hi guys, I snet off for instyle mag 3 4 £1 with free gift. They took out the £1 on 6th feb and my recieved my free gift last week. However, I have not rercieved any mags at all. When should I look at getting my mag? It has been years since I last took out a sub so can't remember how long it took last time. Thanks

misty

I received the L’Oreal Paris skincare and lipstick set with Psychologies this morning - looks good.

kal25

It's ok guys my mag turned up this morning,:beer:

pcg2001

Hi, any good offers for the Country Walking magazine? TIA

brightonman123

computer active magazine offering 3 issues for 3p (yes, 3 pence!), AND a free USB memery stick- that came quite quickly, and just got letter confirming my subscription.. in diary to cancel in time, before it goes back up to proper price!

trampy_2

I took out the Psychologies yearly subscription and paid for it at the beginning. Then I noticed a direct debit going out of my account for £14.40 for HACHETE FILIPACHI, I rang them and was told that the direct debit keep coming out of your account unless you specifically cancel it. And to make matters worse the customer services girl told me that 'You would have been informed of this when you took out the subscription and they would have written to you' - I did not receive anything of the sort, and I wasn't told either.
The best way to sort this out:
- cancel direct debit with them, from their end by calling them (01858 438 853) Apparantly they will write to you to confirm that it has been cancelled
- cancel direct debit with your own bank
- write to them asking for a refund quoting your subscription number (which if you don't have they will give you by calling the above number)

:money: Good luck, and make sure you always check your bank statements!!

misty

trampy wrote: »

I took out the Psychologies yearly subscription and paid for it at the beginning. Then I noticed a direct debit going out of my account for £14.40 for HACHETE FILIPACHI, I rang them and was told that the direct debit keep coming out of your account unless you specifically cancel it. And to make matters worse the customer services girl told me that 'You would have been informed of this when you took out the subscription and they would have written to you' - I did not receive anything of the sort, and I wasn't told either.
The best way to sort this out:
- cancel direct debit with them, from their end by calling them (01858 438 853) Apparantly they will write to you to confirm that it has been cancelled
- cancel direct debit with your own bank
- write to them asking for a refund quoting your subscription number (which if you don't have they will give you by calling the above number)

:money: Good luck, and make sure you always check your bank statements!!

They are obviously going to keep taking out the payments until you cancel the order - they're not psychic!!!!!! I have usually received a letter confirming the order and the date the direct debits will be taken and for how much.

I use online banking and check the direct debits every time I log on. I've never contacted the publishing company and only ever cancelled through online banking.

princessmoneysaver

Hoping someone can help, as far as I'm aware I currently have no magazine subscriptions with HAYMARKET but having looked at my bank account online I have had a payment go out for £14.95 yesterday. I have spoken to my bank who said they can't reclaim the money back I have to ask the company for it, is that right? I thought it would be covered under the Direct Debit Guarantee but the bank have said no - I'm almost 100% certain I don't have anything with this company. I have tried calling them but aparently they can't help but are going to get someone to give me a ring back. What else can I do? I have a payment went out to them for £1 in Aug last year, the bank have confirmed this was cancelled soon after but it's a new reference number with this payment compared to that one.

misscutiepie1984

glamour magazine 10 mags for £9.90 plus free limited edition of the body shop gold sparkle collection make up gift set worth £24..

You can apply online www.supscription.co.uk/glamour reference 273d

misty

princessmoneysaver wrote: »

Hoping someone can help, as far as I'm aware I currently have no magazine subscriptions with HAYMARKET but having looked at my bank account online I have had a payment go out for £14.95 yesterday. I have spoken to my bank who said they can't reclaim the money back I have to ask the company for it, is that right? I thought it would be covered under the Direct Debit Guarantee but the bank have said no - I'm almost 100% certain I don't have anything with this company. I have tried calling them but aparently they can't help but are going to get someone to give me a ring back. What else can I do? I have a payment went out to them for £1 in Aug last year, the bank have confirmed this was cancelled soon after but it's a new reference number with this payment compared to that one.

Why did the bank say it was not covered by the direct debit guarantee?
Here's a link to some info about the direct debit guarantee - I would get back in touch with the bank and get them to clarify why it is not
covered.

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/27/27-directdebit-guarantee.htm



keep ringing Haymarket or try e-mailing them.

Do you have any magazine subs at the moment? sometimes I've had mags I've had before with diff publishers.

It certainly seems to me(but what do I know) a case for arguing the dd guarantee