Splitting up what happens to account?

Crisp_£_note

Hi

I am currently living with my husband and it's me who pays the 'household bills' like Gas and Electric etc. Our Gas & Electric account, with E.on, are currently in arrears which I am paying for each month.

However we're not getting allong lately and I am thinking of moving out and into my own place. :(

Would I be able to transfer my account or set up a new one for myself even though we are in arrears?

Hope this makes sense?

Thanks for advice.

Premier_2

You won't be able to transfer the account, and I suspect the current supplier will be loath to remove you from the existing account unless your separation becomes more official.

You can however request a new account at a new property. Do this initially with whoever the current supplier is at the new property.

Crisp_£_note

Premier wrote: »

You won't be able to transfer the account, and I suspect the current supplier will be loath to remove you from the existing account unless your separation becomes more official.

You can however request a new account at a new property. Do this initially with whoever the current supplier is at the new property.

Hi thanks for reply. At the moment it's just my name on the bill but if I move out can they still bill me if I dont live here anymore? I know its our debt but how can I have another bill in my name at 2 properties?

Sorry its a bit daunting and confusing and to be honest I hope it doesnt come to me having to move out but just getting some knowledge incase I do as it wont be very long if I do leave.

Thanks

Gothicfairy

When you leave. You tell them you are no longer responsible for the charges at the property and they will close your account to that property. However if the bills are in your name it will be down to you to sort out the arrears.
They can then open an account for you husband from the day you move out.

If you are going to stick with the same supplier they can just use your account for your new property debt and all. But as I said that debt would be down to you to settle as that part is a 3rd party dispute.

Crisp_£_note

Gothicfairy wrote: »

When you leave. You tell them you are no longer responsible for the charges at the property and they will close your account to that property. However if the bills are in your name it will be down to you to sort out the arrears.
They can then open an account for you husband from the day you move out.

If you are going to stick with the same supplier they can just use your account for your new property debt and all. But as I said that debt would be down to you to settle as that part is a 3rd party dispute.

Hi thanks

Just to clarify would the arrears be transfered with me to new property so I keep paying them off as I am now plus whatever new arrangement wold come to or would I have to clear arrears before moving out? If the latter is the case then decision made as I obviously cant afford to clear arrears in 1 go so I will have to stay put

Thanks for help.

Magentasue

I wonder if a supplier might insist on a prepay meter at new address if you have arrears that you can't settle? You definitely need to set up a repayment plan now if you are leaving as your supplier is likely to be more flexible while you are a current customer.

Gothicfairy

Crisp_£_note wrote: »

Hi thanks

Just to clarify would the arrears be transfered with me to new property so I keep paying them off as I am now plus whatever new arrangement wold come to or would I have to clear arrears before moving out? If the latter is the case then decision made as I obviously cant afford to clear arrears in 1 go so I will have to stay put

Thanks for help.

The arrears situation would depend on the amount. They might allow you to have a payment plan which included the debt or they might ask that you pay it all or some as a lump sum gesture.

But to be honest the best thing to do would be to call them. Ask them what if anything they can do for you and also it might be worth looking at applying for a trustfund. I am not sure where you are but several different companies do offer trustfunds that help clear utility debts.
One thing you also need to point out to them is that the usage should go down as there is one less person and that might help with them allowing a plan.

Give it a go, what have you go to lose ?

screamer

At the end of the day, you need utilities and they need customers. If the company you are already with won't help you, go to another one, tell them your problem, and they will do anything they can to help.

Pre payment meters for electric isn't a bad idea, for many reasons. If you had a debt on one of those, you will soon realise how much you need to put in every week. You'll need to put extra in to cover the debt but you will see every penny of the debt getting paid off every time you put your key in the meter (most companies are going for keys now. Technologically advanced as they don't need to visit your meter to take a reading, and every time you put your key in, if the prices have changed, the key updates your meter for you so the chances of getting into more debt are slim to none!

I've had pre payment meters forever. It's the gas ones that take your money, and charge standing charges etc, electric meters don't!!

Good luck, I wish you all the best for your future.

adprob

Your supplier will probably me happy to transfer the outstanding balance to your new address and take it over if they dont already supply, as long as you set up a dd or agree for paygo to be installed

Former_E.ON_Company_Representative:_Malc

Crisp_£_note wrote: »

Hi

Would I be able to transfer my account or set up a new one for myself even though we are in arrears?

Hi Crisp £ note

Already some good advice posted. Thought I would clarify a couple of things.

If you do decide to move out I would advise you to close your existing account down. Call us on the date you move and give us the meter readings at the time.

A final bill will be issued to these readings and a new account set up in your husband's name to cover future usage.

As the existing account is in your name you are responsible for the charges up to the time you close it down. This includes any arrears currently on the account.

If you move to a property we supply the debt can be transferred provided you agree a payment arrangement. This will need to cover the arrears from the old property and usage going forward. Payments would need to by a monthly Direct Debit.

If the new property has our Prepayment Meters the existing debt can still be transferred. Again, you will need to agree to this and to a weekly collection rate to clear the debt.

Arrears would not normally be transferred to properties we do not supply. However, in certain circumstances we might agree to a short term payment arrangement to clear the existing debt over a set period.

Give us a call once you know what you will be doing and see what can be done.

Hope this helps.

Malc