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refund offer

I have been offered a full refund of charges under hardship rules However they say that they will pay off my arrears direct is this right, are they acting within there rights? I think it's completely unfair as I can make these decisions for myself
Devlin

Comments

  • I have been offered a full refund of charges under hardship rules However they say that they will pay off my arrears direct is this right, are they acting within there rights? I think it's completely unfair as I can make these decisions for myself
    Devlin
    Why do you think it is unfair that they pay off your arrears direct?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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