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gas meter reading

hi all, i recently got my gas bill through the post off npower . i gave a correct reading on 03/12/08 of 7943, and my estimated reading on 16/06/09 was 8469 . i then gave a correct reading of 8329 a difference of 140 units. my query is that i was paying £77 per month and they inform me that it is going upto £78 per month even though im using less gas than they predicted. will i be able to claim any money back, and im thinking of binning them off and going with a different providor , which company has the best rate. ps i dont know how to work out cubic feet to kwh but i use roughly 65 cubic feet per month pps i had a condensing boiler fitted last december

Comments

  • bockster
    bockster Posts: 448 Forumite
    i'm with atlantic for elec and gas, they give me a payment each july equal my dd amount...........they can put my dd up to £1000 if they like:rotfl::rotfl::rotfl:
    Please note, we've had to remove your signature because it was sh*te!
  • Cardew
    Cardew Posts: 29,075
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Forumite
    If your meter is an Imperial meter(cubic feet) then each gas unit is 100 cubic feet and approx 31kWh.

    This means that you have used approx 12,000kWh(from 7943 to 8329) since 03/12/08. So you look to be using around the UK average of 20,500kWh pa.

    It depends what tariff you are on, but £78 monthly would be more than you would expect to be paying for that level of consumption. However it may well be that your account was in debit earlier, so £78 is not a true relection of your consumption.
  • hi cardew, im on a standard tariff. should i wait for my revised bill to come through before looking to go elsewhere
  • Vestra
    Vestra Posts: 856 Forumite
    bockster wrote: »
    i'm with atlantic for elec and gas, they give me a payment each july equal my dd amount...........they can put my dd up to £1000 if they like:rotfl::rotfl::rotfl:
    In all seriousness, if you had the money there's not alot stopping you asking them to put the payment up to something very high to get the 13th month back!
  • aelitaman
    aelitaman Posts: 522 Forumite
    What they have done is estimate your gas usage which is higher than your actual. They based the new DD on the esitmated gas usage which was too high. When they send you a new bill using your actual reading the DD should be revised, if it is not then phone and say you want it worked out on the new readings.

    nPower did this to me. Sent me an elecy bill with fantasy estimated figures (said my usage had doubled) said dd is going from 50 to 92 pounds. When I sent them the actual figures new bill came and dd reduced to 31 pounds to cover actual not estimated usage.
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