E-Bay item wrong size came please help ??

black_paw

i.......................

INT1

Email the seller first and advise of your findings.
I sold a pair of boots which were size 11 but more like a 12, they had 11 stamped on them but far too big for me. I put in the listing that they were a 11 but nmore like 11.5/12.

They sold and the buyer immediately complained they were too big, I asked him to check the listing but offered a refund, never heard off him again, will struggle though as the labels have been cut and it's proving they are a 4 not a 5.5

Take pictures comparing them with your 5.5's

DoWhatULove-LoveWhatUDo

If it was a Buy It Now from a business seller you can return them.

Is there no size inside or on the bottom of the trainer?

black_paw

sorry not a buy it now or size on bottom of trainer or on pullout foam thing in side

DoWhatULove-LoveWhatUDo

So no size markings on the trainer at all? That's a bit unusual isn't it? If you've had this type of trainer before where is the size usually marked?

Send a polite email to the seller saying that these are not long enough to be 5.5, and since there is no size on them he must have sent you the wrong size. Then offer to return them for refund or exchange.

black_paw

both have no labels been carefully cut out on the inside ..yes weird

piratefairy

Seems odd that the size labels have been cut - if it were me I wouldn't have sold them that way, it's bad enough if i ever lend a friend my clothes, she's a label snob and always cuts the tags out of anything high street. I'm sure some catalogue websites still have the measurement charts, which should tell you how long a shoe of a certain size should measure. Check this and compare to the shoes you received. Does the seller have more of the same, they may have got confused when sending.

black_paw

he said has the labels and i can return for a refund yippee !!! his stay has label he stay say it states: uk 5.5, eur 39, us 6 ,24cm ,
mine own two pairs in size 5.5,diff design , both pairs state uk 5.5 euro 39 us 8 ,25cm so weird

cyberbob

black_paw wrote: »

he said has the labels and i can return for a refund yippee !!! his stay has label he stay say it states: uk 5.5, eur 39, us 6 ,24cm ,
mine own two pairs in size 5.5,diff design , both pairs state uk 5.5 euro 39 us 8 ,25cm so weird

Make sure you end them back tracked

black_paw

he said ok to return them . and i have asked him to send the address to be sent them to , send e-mail yesterday so far no reply. just wait ? do i ?

cyberbob

I'd personally give it another day. If no response then open a paypal dispute INAD