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Warranty repair
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dil1976
Posts: 484 Forumite
I have had my phone in for repair with Carphone warehouse for 2 and half weeks. When I originally took it in I was told that it would take 24 hours.
A week after being told that they finnally said it had been sent away for repair. How much longer should I wait until I could reasonably ask that a replacement phone is given to me as they have taken an unreasonable time to repair it?
Or do I just have to wait until it is repaired?
Thanks in advance.
A week after being told that they finnally said it had been sent away for repair. How much longer should I wait until I could reasonably ask that a replacement phone is given to me as they have taken an unreasonable time to repair it?
Or do I just have to wait until it is repaired?
Thanks in advance.
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Comments
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read the terms and conditions of the warranty0
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And make sure they credit your bill for the time you are without a phone.
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