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helping daughter with abbey

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Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    novelli wrote: »
    well i am pleased to report that all the money has been refunded back into her account. I rang head office made my case and within aN hour the money was there.
    Will be making a complaint re the manager of the branch.
    account will now be closed.
    the man on the phone did try and fob me off but i was having none of it, so witgh thanks to all the advice on here i managed to get a RESULT.

    thanks

    FANTASTIC NEWS.....I hope your daughter is in a great mood today.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • novelli
    novelli Posts: 646 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    natweststaffmember wrote: »
    FANTASTIC NEWS.....I hope your daughter is in a great mood today.


    yes she is just releived now. Im now helping her to claim all charges back as she hadnt realised she could do it.:j
  • simon_templar_2
    simon_templar_2 Posts: 960 Forumite
    Dont forget to help her not get in this sort of mess also. Regardless of which bank she is with, running her account in the manner she has would have incured charges.
  • jos004
    jos004 Posts: 222 Forumite
    Does anybody know a phone number for Abbey's Triton House, Regents Place, London office. Thanks.
  • jos004
    jos004 Posts: 222 Forumite
    Well done Novelli!! I hope this lifts her spirit.
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