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Abbey charges to my 19 year old son's account
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Apologies for minor hijack here but if they are Standing Orders ask them for a copy of them which they should have.Certainly put a written complaint in to Abbey. I had an issue where they tried to take money from the wrong account (their fault) for several standing orders got no where with the branch. Put the complaint in writing (get Abbey's leaflet from your branch) issue resolved with all charges refunded + good will gesture.0
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