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Returning an item within 30 days...

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Where in the Sale of Goods Act, Distant Selling Regulations, Consumer Rights, etc., does it say I can return goods bought within 30 days?

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  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    son_t wrote: »
    Where in the Sale of Goods Act, Distant Selling Regulations, Consumer Rights, etc., does it say I can return goods bought within 30 days?

    DSR says you can return them within 7 days if not bought in person. i.e. On the internet, over the phone, mail order etc.

    You have no rights to return the items otherwise. Unless, of course they are faulty, or not as described.

    Other than that you are reliant on the retailers good will.
  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    son_t wrote: »
    Where in the Sale of Goods Act, Distant Selling Regulations, Consumer Rights, etc., does it say I can return goods bought within 30 days?
    It doesn't - if you buy it in store you have no rights to return because you don't want it - it's just retailers good will.
    Nothing I say represents any past, present or future employer.
  • withabix
    withabix Posts: 9,508 Forumite
    son_t wrote: »
    Where in the Sale of Goods Act, Distant Selling Regulations, Consumer Rights, etc., does it say I can return goods bought within 30 days?

    Nowhere, as others have said.

    If you've changed your mind about a purchase, legally you've got precisely zero days if you bought something from a shop and 7 days from the date of delivery if you bought something remotely (internet, mail order, telephone etc).

    Unless faulty, all other returns are subject to the retailer's own policy or goodwill.
    British Ex-pat in British Columbia!
  • son_t
    son_t Posts: 10 Forumite
    edited 14 July 2009 at 2:37PM
    Thanks for the replies.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Unless the retailer themselves specifies it in their terms and conditions.
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