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Amazon refunds- Praise!
butler_helen
Posts: 1,866 Forumite
I normally post moans and gripes at companies/people when they get it wrong...however, this time I want to post about how great Amazon customer service have been :j
I sent back a digital camera I bought a couple of weeks ago, because it never took a clear photograph. I filled in their online returns info, packaged it off and sent it back special delivery.
After a couple of days I rang customer services, who were lovely and helpful and was told it would be up to ten days before I get my refund.
Needless to say it's here already and I only rang on Friday!
Excellent service all round, they even refunded my £6.70 postage when the website said they would only refnd £2.75.
:T:T:T for Amazon!
I sent back a digital camera I bought a couple of weeks ago, because it never took a clear photograph. I filled in their online returns info, packaged it off and sent it back special delivery.
After a couple of days I rang customer services, who were lovely and helpful and was told it would be up to ten days before I get my refund.
Needless to say it's here already and I only rang on Friday!
Excellent service all round, they even refunded my £6.70 postage when the website said they would only refnd £2.75.
:T:T:T for Amazon!
If you aim for the moon if you miss at least you will land among the stars!
0
Comments
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I agree, have shopped at Amazon for years but had to send my first book back last week and was a bit dubious as to how a company that large would deal with refunds.
The refund was put to my account unbelievably quickly (2days?)... was so impressed.0
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