Proof of ownership...

MEsteve

I had a power cut last week and some of my electrical stuff got damaged.

I called my insurers and they are sending around their people and told me I would need to provide proof of ownership...

2 of my items - my DVD player and TV I have no receipts for them - they must be more than 2 years old...I inherited them from a friend. I cant even remember if I paid him money for them but if I did it was cash....

Does anyone know what my options are?

Apparently you can supply a photograph - which I think is surprising as how are they meant to tell when a photo was taken?

Kit603

My dad recently had a similar problem and they accepted the instruction manual as proof of ownership, perhaps you could try that?

gordikin

Just tell them the truth...that they are second hand and that you are not sure how much you paid for them...if anything.

MEsteve

gordikin wrote: »

Just tell them the truth...that they are second hand and that you are not sure how much you paid for them...if anything.

is that likely to result in a successful claim?

Unfortunately I dont have a manual for the TV - but maybe I could find one for the DVD...

dogbot

Why don't you just take pictures of them!?

kaya

Thats funny, if they were bailiffs you would have a hard time convincing them that you didnt own the items

sarah_elton

dogbot wrote: »

Why don't you just take pictures of them!?

I'd go with that - ask Customer Services if you can email them photos of the items. Failing that, post them in to them in a really big box.

In the future, if you have any valuable items without receipts, take photos of them in situ - might come in handy with any claims.