We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Switching Gas/Electric using comparison websites
Comments
-
katybshopaholic wrote: »Just a word of warning - last year I "saved" £30 when I went through the moneysuperarket comparison site. I filled in all the criteria asked and switched from British Gas to npower, paying marginally less. I paid £178 a month by direct debit and in the last 12 months never missed a payment - but never received a bill.
When British Gas contacted me to say they were 5% cheaper and offered a £50 loyalty bonus I decided to return. Then came the bomb shell. Npower told me I was £2500 in arrears as my direct debit payment was nowhere near covering my energy consumption. On their figures my direct debit should have been more like £378 a month.
Nobody in their right mind would switch supplier and pay double for the privilege. Call me a simpleton but I can't believe a company can offer one deal then charge you at another rate. Any one else had a similar experience?
Surley no one in their right mind would allow a year to go by without a bill / statement?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards