Paypal refund - will it go into my bank?

fraz_babe

I bought/paid for an item in june never arrived. Anyhow it says on my transactions that the seller has refunded me. The money came out of my bank so will it go back into my bank?

Just wondering as it is not showing in my paypal account and the dispute is still open which I thought would of closed as they refunded.

Thanks

jenniewb

If you paid from a bank account, the money will go straight back into your bank account- it will go through the paypal account but it wont stay there.

The dispute will need to have ended for that to happen, but you only need to stop the dispute when you have been refunded (not before) so this would leave two options:
1. the seller refunds you and ends the dispute
2. paypal realise the seller is in the wrong/not communicating and refunds you itself and the dispute ends.

If you end the dispute yourself without being refunded first, you lose this claim for the return of the money.

fraz_babe

jenniewb wrote: »

If you paid from a bank account, the money will go straight back into your bank account- it will go through the paypal account but it wont stay there.

The dispute will need to have ended for that to happen, but you only need to stop the dispute when you have been refunded (not before) so this would leave two options:
1. the seller refunds you and ends the dispute
2. paypal realise the seller is in the wrong/not communicating and refunds you itself and the dispute ends.

If you end the dispute yourself without being refunded first, you lose this claim for the return of the money.

Thanks for your reply. I am going to wait for the refund to go in my bank which may take a few days then I will close the dispute. I've also just recieved an email off Ebay saying this :

Dear myusername (thenemail address here)

We can see that you've had contact with theseller through eBay recently.

We've been looking into activity on this account and taken action if we needed to. To protect this member's privacy, we can't share any more details about their account.

People sometimes misuse eBay accounts by sending emails from them. In these emails, they invite you to buy or sell outside eBay, or ask questions that have nothing to do with eBay. They do this in the hope that you'll respond and give them your email address.

We strongly recommend you treat emails from this member with caution and don't respond if you hear from them again.

Tips for safe trading on eBay

Always complete your purchases on the eBay website - it's the safest way to trade with other eBay members. Always make sure that your user ID is listed as the winning bidder on the 'Item ended' page before sending money for a purchase.

If someone asks you to buy or sell an item outside eBay, we strongly recommend you ignore their request and report it to us. If you buy or sell outside eBay, you won't be protected by our Feedback system and protection services.

Keeping eBay a safe and reputable place to buy and sell is our top priority. To find out more about buying safely on eBay, open a new window on your browser and copy these links into it:

http://pages.ebay.co.uk/help/tp/isgw-fraud-non-ebay.html
http://pages.ebay.co.uk/safetycentre/buying_safely.html

If you've sent payment for an item but not received it, please let us know. You can contact us from any eBay Help page.

As always, if you have any questions, please get in touch.


Regards,

eBay Trust & Safety


But the thing is I messaged the seller on ebay earlier on. I just mentioned the dispute as they were quite rude on it and I said I do not appreciate it and i will not tolerate it. I never got a reply back so I am quite confused about this email.

fraz_babe

My last message was a bit long so ill post it here. The seller is now not registed on ebay for some unknown reason

Hezzawithkids

jenniewb wrote: »

If you paid from a bank account, the money will go straight back into your bank account- it will go through the paypal account but it wont stay there.

So how come the last time this happened to me the refund stayed in my PayPal account and I had to do some more selling to increase my balance (so generating revenue for Ebay and PayPal) or be forced pay a fee to withdraw as it was below £50?? I had paid straight from my bank account not from my PayPal account yet the refund didn't go back into my bank account. I got stroppy with PayPal at the time but I never got a coherent answer back from them :mad: