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Screen Freezing

J44H
J44H Posts: 531 Forumite
:confused: Can anyone tell me why my screen and everything else freezes and what I can do to stop it, I have to reboot because nothing else works very annoying when you are in the middle of something. :mad:
If you don't get what you want today maybe the Postie will bring it tomorrow. :j:j:j

Comments

  • Fishingtime
    Fishingtime Posts: 757 Forumite
    500 Posts
    How much ram do you have?
    What operating system are you using?
    Owing on CC £00.00 :j

    It's like shooting nerds in a barrel
  • J44H
    J44H Posts: 531 Forumite
    How much ram do you have?
    What operating system are you using?

    2.00gb my system is windows vista home premium
    If you don't get what you want today maybe the Postie will bring it tomorrow. :j:j:j
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    is it freezing while using Internet Explorer ??

    try going into tools, then internet options then the Advanced tab and resetting internet explorer

    may be a add on
    Ex forum ambassador

    Long term forum member
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    also eliminate malware infections

    Please download Malwarebytes Anti-Malware and save it to your desktop.
    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply and exit MBAM.
    Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
    Ex forum ambassador

    Long term forum member
  • J44H
    J44H Posts: 531 Forumite
    Browntoa wrote: »
    is it freezing while using Internet Explorer ??

    try going into tools, then internet options then the Advanced tab and resetting internet explorer

    may be a add on


    didn't have internet explorer running at the time but followed your advice anyway
    If you don't get what you want today maybe the Postie will bring it tomorrow. :j:j:j
  • J44H
    J44H Posts: 531 Forumite
    Browntoa wrote: »
    is it freezing while using Internet Explorer ??

    try going into tools, then internet options then the Advanced tab and resetting internet explorer

    may be a add on
    Browntoa wrote: »
    also eliminate malware infections


    Please download Malwarebytes Anti-Malware and save it to your desktop.
    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply and exit MBAM.
    Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

    Did this no thing found:confused:.
    If you don't get what you want today maybe the Postie will bring it tomorrow. :j:j:j
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 July 2009 at 3:17PM
    tried disabling all antivirus etc ??

    other alternative is opening up the side of the case (when unplugged) and ensuring everything is clear of dust and fluff by blowing hard or with a small paintbrush. Also unplug any ram sticks and reseat , same for any slot in PCI/Graphics cards.

    see if it freezes then , if so then try running with the side panel off to see if its heat related
    Ex forum ambassador

    Long term forum member
  • sharkie
    sharkie Posts: 624 Forumite
    I have the same problem on one PC and can't be assed to fix it - just added cost to a rubbish PC - 1.7GHz 40G hdd.. Mine is a hardware issue.

    I got the bootable Puppy cd rom surfed for a few hours and found that I still had the same problem, so for me it not windows or spyware.
  • J44H
    J44H Posts: 531 Forumite
    J44H wrote: »
    didn't have internet explorer running at the time but followed your advice anyway


    since doing this my web experie
    nce has vastly improved I'll address the dust situation tomorrow if the situation doesn't improve with the freezing.
    If you don't get what you want today maybe the Postie will bring it tomorrow. :j:j:j
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