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Amazon buyer in eu - should i post?

hello
just had a buyer enquire if i ship to france.. it's a heavy book and i reckon printed matter/small packet it will cost me £10+ and mr amazon only gives me £3... i was looking for advice from any of you professionals! i can't track item for this price so is it safe to send without insurance? supposing buyer claims non-receipt?
fyi book is on amazon at 34 quid..
thanks for any info

Comments

  • teapot2
    teapot2 Posts: 3,582 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Presumably you have the item listed as UK only? If you want to sell it internationally to this buyer you could edit the listing to increase the price to cover postage and make it available to 'domestic and within Europe' destinations. Just email the buyer first to tell them this is what you have to do as its a heavy item to post and they may still be willing to buy? Don't be tempted to sell it off Amazon though.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    How heavy is the book exactly?

    In order for it to cost £10.00 postage using airmail/printed papers to Europe I estimate it weighs 1.66kg

    In order to send that item in the uk it would cost £5.85 first class or £4.41 standard parcels (no second class option available)

    Amazon have set delivery charges for marketplace sellers.
    For books this is £2.75 in the uk and £3.94 to Europe.
    (amazon will take fees from this amount before passing remainder onto the seller)

    Hopefully you've already priced the book accordingly to take account of the shortfall you'll receive in postage from a uk buyer. Remember to include this amount before establishing how much extra you need to raise the price of the book to post to Europe.

    I wouldn't bother about tracking on amazon sales - if a buyer claims non receipt and files an a-z claim the buyer will be refunded whatever proof the seller has.
    Legal action against a foreign buyer isn't usually a viable option either.
    In reality, you don't get as many scammers on amazon compared to say ebay as amazon place a limit on how many a-z claims a person can make.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    qiaoqiao wrote: »
    I alway buy some DVD

    What???????
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    cyberbob wrote: »
    What???????

    Looks like a spammer in training to me.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Wow, someone's on the ball, post already gone.
    Next target: username DARD
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • cestlavie
    cestlavie Posts: 805 Forumite
    thanks to you all. much appreciated :)
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