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Who are the abuse team? What's the difference between them and BGs

MSE_Martin
Posts: 8,272 Money Saving Expert


Just a general post that I hope regulars will read so they can correct any misunderstandings they see on the forum.
There are two elements in the forum for looking after it
Martin
There are two elements in the forum for looking after it
- The Abuse Team
If you email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL] the email goes to the abuse team. Their job is looking after the forum, and they are a paid professional team of part of full timers in my employ
Who are they: All are individuals who do not post on the forum in any other guise (thats part of the job) and therefore have no personalities on the forum and do not engage in debate.
None of them are board guides (or know board guides for that matter) The two teams are entirely seperate. They are led by the forum manager who is a full time member of my team.
When to report to them: As it says at the top of the site, if you spot a spam, illegal, offensive racist or libellous post. If you have questions about forum policy, your own profile or others. If you have a problem with any posters on the board (including board guides).
It should also be noted, as I know this is a point of confusion, that when you email abuse - ONLY the abuse team (and certain members of my MSE Towers full time staff when appropriate) see it, ie it does not go to board guides - Board Guides
This is a team of volunteers who kindly agree to help us keep individual board(s) running smoothly by helping stop duplicated threads, direct news users, and other general - non abuse related tasks (think NHS direct compared to the abuse teams 999).
Who are they: They're regular forumites who over the years have volunteered to help on different boards. They are not officially part of the MSE team, though we value their contributions greatly.
When to contact them: If you spot issues on an individual baord - such as regularly duplicated posts, thinks that should be made sticky. You're not sure what goes in each forum or what's appropriate or you need some guidance.
Martin
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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Comments
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Martin, may I suggest that this thread be made a sticky? Otherwise I can see how this information will need repeating at some point soon, what with this forum getting bigger and bigger by the day.Be careful who you open up to. Today it's ears, tomorrow it's mouth.0
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MSE_Martin wrote: »[*]Board Guides
This is a team of volunteers who kindly agree to help us keep individual board(s) running smoothly by helping stop duplicated threads, direct news users, and other general - non abuse related tasks (think NHS direct compared to the abuse teams 999).
Who are they: They're regular forumites who over the years have volunteered to help on different boards. They are not officially part of the MSE team, though we value their contributions greatly.
When to contact them: If you spot issues on an individual baord - such as regularly duplicated posts, thinks that should be made sticky. You're not sure what goes in each forum or what's appropriate or you need some guidance.
[/LIST]I hope this clears up some of the misunderstandings I may have seen.
MartinMartin, may I suggest that this thread be made a sticky? Otherwise I can see how this information will need repeating at some point soon, what with this forum getting bigger and bigger by the day.
Nope woman you can't
Can you not read what the boss said above?0 -
It does not say that I should not be asking HERE in Feedback that this useful thread being made a sticky, boyo.Be careful who you open up to. Today it's ears, tomorrow it's mouth.0
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.........:whistle:
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When to report to them: As it says at the top of the site, if you spot a spam, illegal, offensive racist or libellous post. If you have questions about forum policy, your own profile or others. If you have a problem with any posters on the board (including board guides).
thank you, have done this on a few occasions & had very good feedback from the team.please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly.0 -
chaddy7604 wrote: »Then you need to contact a board guide girly
Stop flirting with the boss
How do you know I wasn't going to, as well as posting my opinion here? Honestly chaddy, think think think....
On the other hand I shan't waste a bg's time with an unnecessary PM, as the bg for this board AND Admin read the threads in here regularly.Be careful who you open up to. Today it's ears, tomorrow it's mouth.0 -
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How do you know I wasn't going to, as well as posting my opinion here? Honestly chaddy, think think think....
On the other hand I shan't waste a bg's time with an unnecessary PM, as the bg for this board AND Admin read the threads in here regularly.
I was toying with your mind woman :rotfl::rotfl::rotfl:
think think think....0 -
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