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abbey credit card charges and payplan
me_v_mbna
Posts: 1 Newbie
I've been with payplan for 5 years, nearly debt free.
Contacted the ombudsman in may regarding abbey/mbna credit card charges.
abbey visa- originally owed £1072 still owe £795
abbey mastercard- £1589 still owe £996 after paying reduced payments through payplan for 5 years.
One phone call to fos and the wheels are in motion.
They wrote to mbna saying i had made a complaint about them,
mbna asked me what?
i questioned the outstanding amounts, they say its fair.
fianl response was due today, never arrived!
i called them out of courtesy, (soft i know)
mentioned the ombudsman and they bent over backwards to reassur me their responce will be here by saturday, and to please wait till i receive it before i carry on with the ombudsman!
Thats after they sent me a list of charges and account numbers of two other people, as well as my own.
i'll keep you posted if anyones going through anything similar!!!!!!!!
Contacted the ombudsman in may regarding abbey/mbna credit card charges.
abbey visa- originally owed £1072 still owe £795
abbey mastercard- £1589 still owe £996 after paying reduced payments through payplan for 5 years.
One phone call to fos and the wheels are in motion.
They wrote to mbna saying i had made a complaint about them,
mbna asked me what?
i questioned the outstanding amounts, they say its fair.
fianl response was due today, never arrived!
i called them out of courtesy, (soft i know)
mentioned the ombudsman and they bent over backwards to reassur me their responce will be here by saturday, and to please wait till i receive it before i carry on with the ombudsman!
Thats after they sent me a list of charges and account numbers of two other people, as well as my own.
i'll keep you posted if anyones going through anything similar!!!!!!!!
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