Purity Spa @ London Hilton Hotel - review?

greengirl999

Hi there,

Has anyone booked the £10 30-min mini facial & sauna/spa experience @ London Hilton hotel thrugh www.lastminute.com?

Would be interested to hear your review. I want to book this for me & a friend for her birthday, but I don't want her to know it only cost £10!!

Thanks
gg

cookies71

I was very excited to get the £10 deal as gifts for my friends until i received them in the post... advertised as a 'Gift Voucher' it has been printed on yellow card, cut out (very badly) has the wrong phone number on it and has £10 voucher printed on it - also even though i filled in the details of the peope it was for MY name was filled in on all 3. Called and complained a week ago and promised replacement - received nothing... no idea what the treatment is like but the above doen't fill me with confidence...

Beige

bought one on July 9,
called 2 weeks later after not receiving it, they said it was going out that day,
called another 2 weeks later and left number for call back - no-one did :mad:
sent email - no response :mad:
got in touch again and no availability till 21 September (that's on ANY day of the week)

so after seeing the ad and thinking it might be fun I get a load of hassle and to do it 10 weeks later.... will need the treatments to get over it!

mess0804

I got one, conracted lastminute after a moth has passed and I haven't received, so I just received it yesterday... I don't know if to bother to call as it looks like "the services" will be just like the voucher... poor quality...

Smiley82

I thought I would update this with my experience

I bought my vouchers back in August, but kind of forgot about them. They arrived promptly, no chasing required, but realistically, were just a sheet of paper, printed out on a normal printer. But no mention of the price, or name, it wasn't as bad as some of the others mention above.

I emailed them a week ago, asking for potential dates and times to use my voucher. I wanted to go after work one day, so mentioned availability as 6-8pm weekdays, or weekends, and could they please advise the earliest opportunities that were free during these times.

I got a prompt email response, with several options for the following week. I chose one (tonight) and was offered to arrive early to use the facilities.

Upon arriving tonight, once I found a staff member I was shown to the ladies changing room (equipped with coin lockers (1 pound refundable), piles of fresh, clean towels, toiletries in the bathroom (moisturisers, shower gel etc) and changed to go to the Sauna.

This area is small, but realistically, it's not a 'spa' as such. It's a wet steam room, and a dry steam room, a couple of loungers, showers etc. Attached to a gym and fitness area. With the treatment rooms seperate.

I had the place to myself, it was almost empty Changed, used both steam rooms, had a relaxing shower, got re-dressed and went to the treatment rooms. (Hair Dryer available as well - i case anyone is wanting one!)

Had a lovely young girl, facial was pleasant, professional, and felt in no way 'budget'. It really was quite lovely....I was chuffed. The room was small, with two beds, so if there was two of you, it may be different, but I had a lovely relaxing time, and really enjoyed the young girl who gave the treatment. So much so, I gave her a tip afterwards, and my voucher, and went on my way. (although please don't think a tip is necessary, I just felt like it as I thought she had done a good job, she did say it wasn't necessary, but I said I didn't mind).

It's my weekend of treating myself in the leadup for Christmas, so I am off tomorrow to the Sens Spa for my Chakra Massage (also 10 pounds on Last minute) so I will be sure to let you know how it goes!

Hope this helps someone else