We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

HFC (Marbles CC) Offer....

jessie15
jessie15 Posts: 275 Forumite
Part of the Furniture Combo Breaker
Trying to reclaim some credit card charges (Marbles credit card), just over £500 including interest. HFC said no way so went to FOS who have written to me with an offer of £1.91 taking into account £407 which was written off due to an IVA being in place at the time. We have never had an IVA, we did pay off the credit card early and got an early settlement figure which was about £300 under what was owed at the time. Can anyone help me out here?

Comments

  • esmerellda
    esmerellda Posts: 2,237 Forumite
    Tell FOS you never had an IVA. The early settlement figure was a reduction in the amount you owed so basically its like a refund of charges, so if you they took of £300 at the time that would leave your claim at £200 if your charges+interest were £500.

    Write back to FOS telling them the exact figures and that the IVA info is incorrect.
    LegalBeagles
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.