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HFC (Marbles CC) Offer....
jessie15
Posts: 275 Forumite
Trying to reclaim some credit card charges (Marbles credit card), just over £500 including interest. HFC said no way so went to FOS who have written to me with an offer of £1.91 taking into account £407 which was written off due to an IVA being in place at the time. We have never had an IVA, we did pay off the credit card early and got an early settlement figure which was about £300 under what was owed at the time. Can anyone help me out here?
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Comments
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Tell FOS you never had an IVA. The early settlement figure was a reduction in the amount you owed so basically its like a refund of charges, so if you they took of £300 at the time that would leave your claim at £200 if your charges+interest were £500.
Write back to FOS telling them the exact figures and that the IVA info is incorrect.LegalBeagles0
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