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Withdrawn Overdraft

madcyryl
madcyryl Posts: 4 Newbie
in Reclaim bank & credit card charges
I have a claim in with the tsb for £1200 relating to bank charges. The bank decided to withdraw my £700 overdraft (i suspect due to this) and they are now saying as my accounts overdrawn there are further charges. Is this allowed since i have a claim in with them already??

I have since talked to them and agreed to pay back the overdraft monthly but i didnt want to ask about the new charges until i signed the agreement.

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    madcyryl wrote: »
    I have a claim in with the tsb for £1200 relating to bank charges. The bank decided to withdraw my £700 overdraft (i suspect due to this) and they are now saying as my accounts overdrawn there are further charges. Is this allowed since i have a claim in with them already??

    I have since talked to them and agreed to pay back the overdraft monthly but i didnt want to ask about the new charges until i signed the agreement.
    Yes you can claim the additional charges.
    Is there any reason why the overdraft was removed? Did you ask the bank to investigate why they did this? Did they inform you beforehand?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • madcyryl
    madcyryl Posts: 4 Newbie
    They didnt inform me they was removing it nor did they give me a reason, I didnt want to ask to many questions as they agreed to let me pay it in installments. I didnt think they could still charge you if you had a claim in.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    madcyryl wrote: »
    They didnt inform me they was removing it nor did they give me a reason, I didnt want to ask to many questions as they agreed to let me pay it in installments. I didnt think they could still charge you if you had a claim in.

    The issue for me is about whether it is bank error(ie they made the error so automatic that they refund) or whether they gave you specific notice. It isn't true that they cannot charge you if you have a claim in.

    Will take a look at the thread tomorrow as am heading offline now.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
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