Can my contract be cancelled

malone19

The small company I work for had a 5 year electricity deal with Scottish Gas which ran out (unknown to us) in the summer of last year. We only realised when the bill we received had jumped to around 400% of our usual bills.

They claimed that the deal we were on meant that unless we cancelled they could put us on a 1-year rolling contract. :mad: So after a lot of arguing we ended up getting them to lower the hugely excessive prices and back-date the last bill but had to go on a 2 or 3 year deal (the prices we got were still more than double what we had being paying previously).

Anyway, now we had a guy phone from another company saying that the prices have went down so they cannot hold us to the contract...

Is this true and does anyone have any advice on what we should be doing?

Quentin

Read the contract and see what are the conditions for early termination.

Cardew

On business tariffs the 1 year rolling contract seems to be common.(do a search for more information)

You don't have any of the protection given to domestic customers, so just need to to look at the contract.

malone19

I don't know if we ever received a contract.

utilitybroker

malone19 wrote: »

I don't know if we ever received a contract.

The fact that price,s go down doesnt necessary mean you can get out of contract. You need to look at contract, so ask them for a copy and check the T&C.