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Student Loan charges

Have noticed several threads about banks charging unfair amounts for financial misdemeanors, i.e. exceeding overdraft, etc. My question is:
Are the SLC guilty of a similar offence?
In my experience the SLC make amazing blunders, like being unable to defer two loans under different numbers, paying money into the wrong loan and then charging you a fine etc.
I have had to pay several hundred pounds to the SLC, and wonder if I could reclaim any of it?
Any help gratefully recieved.
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