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Help! My PC security is in chaos!

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Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Log looks clean

    Please run a KASPERSKY ONLINE SCAN (click to scan 'MY COMPUTER') ~ this is the last check so if this comes back clean were good :)
    http://www.kaspersky.com/kos/eng/partner/default/pages/default/check.html?n=1245225406761
    Please post the complete log it creates (This only SCANS it DOESNT delete anything, so we'd need to see anything it finds)
    The scan will likely take anywhere from 5 to 12 hours to complete!
    :idea:
  • kookookaty
    kookookaty Posts: 37 Forumite
    thank you! Everytime I try to run the update it says it's failed - any ideas? I had to install Java to in order to get it started. Thanks a million
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    With you having to install java it may simply be you need to restart your computer?
    or try firefox instead of IE?
    :idea:
  • kookookaty
    kookookaty Posts: 37 Forumite
    Thanks again. I performed the scan then when it finished I clicked onto scan report and it asked me to turn off the pop off blocker in order to access the website which already is so once again I'm at a standstill. However, my virus protection is no longer showing as out of date which is a bonus so thanks for that!
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Call it ok then

    Anymore probs please post back here :)
    :idea:
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    kookookaty has the problem been solved or is there another problem
  • kookookaty
    kookookaty Posts: 37 Forumite
    thanks a million you've been a great help.
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