Advice PLease

natanddan1

Hi
I bought a set of speakers £80 from a seller on ebay, the reserve was not met but we agreed the figure and a request was made for payment via paypal. However, the speakers are faulty and the seller is now ignoring my emails, I tried to start a resolution from Paypal but they will only look at items that have not been delivered (not received and faulty)!!!!!!

How do I go about claiming my money back, should I go around to his home and have it out? should I threaten to apply for a county court judgement?

Any help would be greatly appreciated.

del_boy_

paypay do advice not to make an out of ebay aggrament. but phone him or go round there and ask for a refund

Moneyfornothing_2

If he is refusing to answer your e-mails, phone him first , then if that fails turn up on his doorstep with the speakers.

natanddan1

Moneyfornothing wrote:

If he is refusing to answer your e-mails, phone him first , then if that fails turn up on his doorstep with the speakers.

Thanks for the advice, I would phone him but don't know the telephone number.

ViJay_3

natanddan1 wrote:

Hi
I bought a set of speakers £80 from a seller on ebay, the reserve was not met but we agreed the figure and a request was made for payment via paypal. However, the speakers are faulty and the seller is now ignoring my emails, I tried to start a resolution from Paypal but they will only look at items that have not been delivered (not received and faulty)!!!!!!

How do I go about claiming my money back, should I go around to his home and have it out? should I threaten to apply for a county court judgement?

Any help would be greatly appreciated.

You can file a complaint under 'Goods not as described'.

ema34

natanddan1 wrote:

Thanks for the advice, I would phone him but don't know the telephone number.

Have you tried to request the seller's contact info?
http://pages.ebay.co.uk/help/buy/questions/contact-seller.html

Sugar_Coated_Owl

ViJay wrote:

You can file a complaint under 'Goods not as described'.

It appears that this transaction was made outside of eBay so that wouldn't be possible.

natanddan1

All sorted now, He finally got back to me rather quickly after I emailed to say that on Monday, I will be applying for a CCJ against him!!!

We settled for a £50 refund so will try and find someone to service the spaeker

Thanks for all your advice

natanddan1