Well done Natwest and HSBC

gfplux

I just wanted to say something positive about two Banks.
I know it is very unusual and it feels very strange typing this, but
This morning I made a transfer by internet banking from my NatWest account to my HSBC account.
In the time it took to log of NatWest and log on to HSBC the money had already arrived in the account
Now that's what I call fast payment.
Well done now lets hope other Banks can get their act together.

demondoctor

This has been going on for about a year now. Most major banks signed up to the Faster Payments scheme meaning most transfers between banks are now instant but can take up to 2 hours. It's same between my NatWest and Lloyds accounts

Lokolo

HSBC + FPS = GODLIKE

HSBC and FPS are very good, never had any problems.

Lloyds sending any sort of payment is a load of rubbish, nevermind.

Extant

Most of the major banks have some implementation of this at the moment, but only HSBC, Barclays and RBS seem to have rolled it out to customers through branches and direct channels. Lloyds apparently delay by a day, if you can even get it working; and then Nationwide etc. either aren't sending or are sending under £100.

td_007

Not sure if this is bank specific: all transfers from Halifax to first direct and vice versa are almost immediate!

Kavanne

i am not going to say well done to any bank for carrying out the most basic banking facilities correctly.

Lokolo

Kavanne wrote: »

i am not going to say well done to any bank for carrying out the most basic banking facilities correctly.

Spoil sport.

blueberrypie

gfplux wrote: »

I just wanted to say something positive about two Banks.
I know it is very unusual and it feels very strange typing this, but
This morning I made a transfer by internet banking from my NatWest account to my HSBC account.
In the time it took to log of NatWest and log on to HSBC the money had already arrived in the account
Now that's what I call fast payment.

Well, yes, it is good. But it's only what they're supposed to be doing with the Faster Payments scheme, so I'm not sure the praise is really so deserved. It's a bit like saying to a bus-driver, "well done on getting to the end of your route without getting lost or crashing into any other vehicle".

Lokolo

blueberrypie wrote: »

Well, yes, it is good. But it's only what they're supposed to be doing with the Faster Payments scheme, so I'm not sure the praise is really so deserved. It's a bit like saying to a bus-driver, "well done on getting to the end of your route without getting lost or crashing into any other vehicle".

As I recall banks don't have to have FPS do they? And they don't have to give us these things free of charge?

I'm quite happy with the banking services tbh. Theres always a couple of moaners in everything isn't there eh.

blueberrypie

Lokolo wrote: »

As I recall banks don't have to have FPS do they? And they don't have to give us these things free of charge?

No - but if you're in business to provide a service, it's good practice to make that service as good as possible. And they don't provide their services free of charge. The customer (generic, not necessarily you or me specifically) provides a fair chunk of the banks' profits.

I'm quite happy with the banking services tbh. Theres always a couple of moaners in everything isn't there eh.

I must have used up my optimism in the A&L FP thread ;-)

Lokolo

blueberrypie wrote: »

No - but if you're in business to provide a service, it's good practice to make that service as good as possible. And they don't provide their services free of charge. The customer (generic, not necessarily you or me specifically) provides a fair chunk of the banks' profits.

Ok I'll rephrase. Its free banking... for me. 9 years and haven't been charged a thing thus far.