📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Thumbs up M&S money

Any
Any Posts: 7,959 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I just wanted to report good experience with M&S money I just had...

This morning I was trying to purchase goods in Sportsdirect.com sale. To my surprise my card was declined. So I just used different one (wasn't sure about my payment being processed yet...)

Few hours later I received M&S call - as I didn't leave my mobile number, they traced me to my work (so no "we tried to call" excuse) and asked for my security details. Of course I refused to give them to someone that called me and they said "ok, we understand" and gave me phone number to call back on.

I checked that on the internet and all genuine.

Called back and they asked me about Sportsdirect.com etc etc. They appologised for stopping the transaction but were worried about fraud as similar sounding merchant was recently reported...

I said better safe then sorry!! They were very pleasant and answered phone call on first ringing.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.6K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.