Idiots! (HSBC)

ronaldmacdonald

After taking the best part of two and a half months so get the HSBC credit card, along with three credit reductions along the way (from £6.5k to £5.5k to £2k) the muppets have decided, for a laugh, to transfer the whole limit to somebody elses card :eek:

What a shambles, well Iv'e asked them to recall the transfer and once done will cancel this card, I feel like Iv'e wasted part of my life dealing with these clowns. I guess I will take the credit search hit and chalk it down to experience and never,ever,ever deal with this bunch of arrogant charlatans again.

Bokken_2

Is the credit card at 0%?
Do what Martin suggests and get some revenge.Turn it arround and use the card to your advantage as you said you have lost a credit check against your score for this card.
If it is at 0% get one the phone and get the limit back upto £6500 and sting them some more.
Good luck

siva

HSBC is among the worst of the cc companies. I was asked to tke bills to confirm my id at a local branch but the personal banker (!) couldnt locate my details and has to do a new application. Offered me a credit limit of £500 (less than 1/10th of my lowest limit on any card I ever had) and then increased to £5000 as I told her i dont want the card with such a low limit. I tried to set up direct debit for minimum balane and I was told that it could only be done if I have a HSBC current account. I only applied for the card for stoozing and will never apply for anything else till they improve their customer service.

Siva

exel1966

Siva, you may wish to reconsider setting up the DD. I posted this the other day on another thread and have since found out that this has been going on since January with dozens of card holders :-


After my application taking two months nearly to complete back in December I finally got my card and compensation from them after complaining.

Today I had reason to use their complaints procedure again. Why ?
My first payment to the card was due 02/04/06 and today a late payment fee of £20 was charged to the account as a payment had not been made. Deserved you say, but not in my case because four weeks ago I set up a DD to pay the minimum each month. I have confirmation of that in writing from them too, stating the first payment will leave by 02/04/06, but obviously they did'nt action it !!!
The £20 will be re-credited back to the account so no real harm done, but when I insisted on them putting it in writing that this will not show up on my credit report as a late payment they were rather put out and became rather defensive. I finally got my way and will be expecting a letter shortly.
I only have the account for stoozing purposes, but that won't stop me from composing another formal complaint to the CEO.

HSBC - Hugely SH*TE Banking Corp.

jonesMUFCforever

siva wrote:

HSBC is among the worst of the cc companies. I was asked to tke bills to confirm my id at a local branch but the personal banker (!) couldnt locate my details and has to do a new application. Offered me a credit limit of £500 (less than 1/10th of my lowest limit on any card I ever had) and then increased to £5000 as I told her i dont want the card with such a low limit. I tried to set up direct debit for minimum balane and I was told that it could only be done if I have a HSBC current account. I only applied for the card for stoozing and will never apply for anything else till they improve their customer service.

Siva

I find this very difficult to believe BUT the new sale would have boosted his/her credit card sales figure whilst helping you out with the original application would have got him nothing.

ronaldmacdonald

Bokken wrote:

Is the credit card at 0%?

Yeah, 9 months 0% on balance transfers, but its still useless - what point is there in transferring to another credit card that doesn't have a -ve balance on it? It's not like credit cards pay you an in-credit interest rate or anything. Now if I could xfer it into my current account/ISA/savings account then yeah it would be worth keeping but it seems you cant do that with credit cards, or have I missed a trick?

grumbler

ronaldmacdonald wrote:

... or have I missed a trick?

Yes, you have. You should have applied first for Egg Money credit card that

• pays 4% interest on in-credit balances,
• allows transfering in-credit balance to a current/savings account.

ronaldmacdonald

grumbler wrote:

Yes, you have. You should have applied first for Egg Money credit card that

• pays 4% interest on in-credit balances,
• allows transfering in-credit balance to a current/savings account.

hmm, iv'e got an egg green credit card - is that the same thing?

[UPDATE] - Just checked Egg site and yes it is something different!