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HELP - Norwich Union Travel Insurance

We are moving house and arranging the move is taking longer than anticipated and completion looks like its going clash with our planned holiday.

Whats best way to explain this to Norwich Union to enable us to claim back our deposit we have already paid for holiday. There documents they sent us are very vague and not at all helpful.

Can anyone suggest anything, we have a few weeks before the balance is due and would like to avoid paying that and then trying to deal with Norwich Union.

The Travel Agent has said anytime upto 29th April we can cancel and loose the £300 deposit and to claim from our insurance but won't advise what to say.

ANY HELP WILL BE MOST APPRECIATED.
Debt Free Wannabee - Updated 13/08/2007
Barclaycard - [strike]£3002[/strike] now £1712 Mortgage - £84,393 - Paid in 340 months time.
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