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edf salesperon
Hi
First post on the forum.
Basically, I have to questions.
Firstly, we had an edf doortodoor salesperson come round yesterday. He was pushing thereannual fix tariff. We compared our last bill, 7months gas and 6 m onths electricity, by calculating what the cost would have been on the last bill using edf's current annual fix prices. We calculated that we would have saved £226 over the bill period ( £188 gas and £27.39 elec. )
This being a saving of almost 50% on the gas alone seems to good to be true. Am I missing something, ie are the calculations a fair way to compare.
This also highlighted that we have been under paying our npower bill and are now £400 in arrears due to dd payments being set to low. I realise ultimitely this our fault, but can we offer npower a cheeky repayment plan or are they in control to dictate ? How does this affect our rights if we were to switch ? And will the summer months see our arrears come down dramatically due to less consumption levels ?
Thanks in advance
Andy
First post on the forum.
Basically, I have to questions.
Firstly, we had an edf doortodoor salesperson come round yesterday. He was pushing thereannual fix tariff. We compared our last bill, 7months gas and 6 m onths electricity, by calculating what the cost would have been on the last bill using edf's current annual fix prices. We calculated that we would have saved £226 over the bill period ( £188 gas and £27.39 elec. )
This being a saving of almost 50% on the gas alone seems to good to be true. Am I missing something, ie are the calculations a fair way to compare.
This also highlighted that we have been under paying our npower bill and are now £400 in arrears due to dd payments being set to low. I realise ultimitely this our fault, but can we offer npower a cheeky repayment plan or are they in control to dictate ? How does this affect our rights if we were to switch ? And will the summer months see our arrears come down dramatically due to less consumption levels ?
Thanks in advance
Andy
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Comments
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Won't your last bill be covering the period where prices where higher? You would be best taking your usage and putting it in a comparison site, your unlikely to get the best deal at your door.0
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Yes misleading is the word I would use, you need to do ANY comparison based on total usage for at least a full year including all charges and discounts. 100% nonsense that EDF are half the price of NPower for gas, they might be cheaper by a small %This being a saving of almost 50% on the gas alone seems to good to be true. Am I missing something, ie are the calculations a fair way to compare.
.
This also highlighted that we have been under paying our npower bill and are now £400 in arrears due to dd payments being set to low.
I realise ultimitely this our fault, but can we offer npower a cheeky repayment plan or are they in control to dictate ?
How does this affect our rights if we were to switch ?
And will the summer months see our arrears come down dramatically due to less consumption levels ?
Are DDs actually set to low or is it just that the time you started the scheme always means reach this point in the year where you have a debit which gets covered by lower usage over the summer, again base this on total cost for a full year. Included the £100 discount you get for each completed 12 months you are with NPower. (I hate the way it ites you in to the company but if it's nearly a full year, you'd be crazy to leave at this point)
Yes they can pretty much dictate the amount to repay each month to clear the debit and cover your usage.
You would have to clear off the debit before switching.
Yes of course you'll be clearing off the debit over the summer.
An alternative is to switch to NPowers online tariff, it'll save you money immediately. Also try some comparisons sites also. There might be an even cheapr deal out there.0 -
Unless your region is completely different from everywhere else (or your balance of mix of fuels is unusual) there is almost no difference in the cost of nPower's SOL15 and EDF's Fix Version 3 over the course of a year. And there'll be several other tariffs slightly cheaper than those two (including nPower's Web 15).
You do not have the right to switch if you are in arrears - nPower are (justly) free to force you to remain until you pay off your debt.0 -
(Although your debt will come down over summer, it will not dramatically decrease unless your debit is dramatically increased. You should be paying more over summer to cover the following winter's bills, not the previous winter's.)0
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Dont trust anything a door knocker tells you.Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently!
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