New Modem Problem

Norfolk_Jim

My BT Voyager 205 ADSL Router has become unreliable and is getting very hot. It being quite old now I thought it was time to replace it.

I bought a 210 ADSL router and an identical 205 from Ebay, thinking it would just be a matter of swapping the machines, but when I do this I have no connectivity at all.

If I unplug the new machine my computer throws up a pop up window to tell me that a network lead is unplugged, so it appears to notice that the modem is there. I've tried the connectivity wizard without success.

I presume I'm missing out an important step somewhere and maybe this isnt quite as straightforward as plug and play.

I'm using Windows XP. Can anyoe help me please?

Norfolk_Jim

I'd delete this if I knew how - I found that by pressing the little "rest" button with a pin on the back of the modem it fixed my problem.

macman

Have you installed the drivers for the new modem before plugging it in?
Have a look at:
http://www.voyager.bt.com/wired_routers/voyager_210/product_info.htm#

-TangleFoot-

If you argue with BT a bit (or upgrade your package) you may be able to get a new BT Home Hub for free. Provided you connect to it using the supplied Ethernet cable, you won't even need to configure it.