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Faulty Camera - help needed
jlw_3
Posts: 26 Forumite
in Techie Stuff
For Christmas I bought my husband a samsung digital camera. It was on special offer in Comet. He didn't use it until our holiday - just got back on Sunday and extremely jet-lagged. The camera doesn't work properly. It has an intermittent fault and won't always contact to his computer. Took it back to Comet today and was told I have to contact the manufacturer Samsung myself. Is this right? Given that it was a present I'd rather get a refund and then let him choose his own camera. Can anyone help me and advise me what my rights are? Does it make a difference that it's over 6 months old? Thanks in advance.
0
Comments
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Nope; I'm sure someone else will be along to confirm or contradict this, but my understanding is that, under the Sale of Goods Act, the onus is on the seller to handle the problem and not on you to deal directly with the manufacturer - your contract is with Comet.
Au Res.,
Paul0 -
The shop you bought it off should honour any warranty or problems not the manufacturer go back and complain.0
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