Yahoo email problems..... help please

alison74

I had to use an internet cafe the other day to access my mail and as I tried to log on to yahoo mail, it said, I did not support flash or something (well the cafe didnt) and took me into a very basic version of my email (looked dated and a few years old)

Now I am back home and logged in. It is still the same old style mail.

How do I get the mail back to the way it was ? I have tried the yahoo help centre, but my FAQ does not seem to be covered.

Thanks in Advance

electron_3

Mmmm you did log out at the cafe? (dont panic just a thought)

Have you cleared your cache?

http://support.mcihispeed.net/mu/500/psc/img/walkthroughs/windows_9x_nt/browsers/ie_6.0/8438.mci.html

alison74

Just tried what you suggested and it's still not working. I did log out at the cafe. Any other ideas ?

electron_3

alison74 wrote:

Just tried what you suggested and it's still not working. I did log out at the cafe. Any other ideas ?

Is there an option in account settings giving you classic view or something?

That may have to be changed.

jenniferpa

Yahoo has a mail options that allows you to set things like fonts. On my screen it's on the right hand top labelled Options. Maybe that would help

Jennifer

alison74

I can't see it anywhere, I have been trying to fix this for over an hour. It's just my email account that's wonky, but when I go to my yahoo, it looks fine, but when I click into email, it goes back to wonky.

Yahoo say they have an online hlep centre, except it's not 'online' only answers to FAQs and mine is not there

jenniferpa

Which browser are you using?

electron_3

alison74 wrote:

I can't see it anywhere, I have been trying to fix this for over an hour. It's just my email account that's wonky, but when I go to my yahoo, it looks fine, but when I click into email, it goes back to wonky.

Yahoo say they have an online hlep centre, except it's not 'online' only answers to FAQs and mine is not there

I will have a look but I have sent you a PM for a MSN Live invite thing :beer:

alison74

This is the choice I have under options




Personalisation Mail Management Delivery ServicesAccount InformationChange your password and edit user information. Update your profile.

Block AddressesBlock addresses from which you don't want to receive mail.

Premium Services Mailbox Extra Storage
- 10MB, 25MB, 50MB or 100MB mailbox starting at £7.99/year

Mail PreferencesCustomize your Inbox view. Change your outgoing name and address. Check Other (POP) MailRetrieve mail from all your other accounts into your Yahoo! Mailbox!

Yahoo! DeliversDiscounts and special offers direct to your Inbox. Personalise your interests!

SignatureAttach a custom signature to your outgoing messages.

FiltersSort your incoming mail automatically into designated folders or to your mobile device. Filter out unsolicited email.

Vacation ResponseSend a custom, automatic message response when you are away.

POP Access & ForwardingUse Yahoo! as your permanent email address. Forward to another mail account, or download your Yahoo! messages to your POP3 mail client.






It looks nice since I have cut and paste it but on the sceen it looks completely different !! I am not going mad, but why does it cut and paste as normal ??

How can I post a screen shot to show you what it looks like ?

jenniferpa

Have you tried Mail Preferences?

alison74

jenniferpa wrote:

Have you tried Mail Preferences?

Thanks for your help jennifer

I am using internet explorer 6 and have tried EVERY menu available to me under options.

I have added a . address and a holiday away message, but not found my old email !