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Encashment of Cheque

Hi - new to this but trying.....

Yorkshire Bank
Amount Claimed: £457.00 + interest = £567.26
Amount Offered: £169.00

I sent a letter to Yorkshire Bank to reclaim hubbies late charges, they have sent him a cheque for the difference between charge and £12.00 (£169.00).

We are now into this reclaiming thing and having read all the success stories it does seem to pay to continue but in their letter it says;

"...it is prepared to make an ex gratia payment to you (although it does not admit liability) in the sum of £169.00 in full and final settlement of your claim. Blah, blah etc. A cheque for that amount is enclosed and its encashment represents your agreement to the matter being finally concluded."

What I was going to do was cash the cheque and thank them for part payment but not accept their offer and continue to try to claim the rest but will cashing the cheque concluded the matter as their letter says?

Any help or suggestions please.........:(

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    caroll0605 wrote: »
    Hi - new to this but trying.....

    Yorkshire Bank
    Amount Claimed: £457.00 + interest = £567.26
    Amount Offered: £169.00

    I sent a letter to Yorkshire Bank to reclaim hubbies late charges, they have sent him a cheque for the difference between charge and £12.00 (£169.00).

    We are now into this reclaiming thing and having read all the success stories it does seem to pay to continue but in their letter it says;

    "...it is prepared to make an ex gratia payment to you (although it does not admit liability) in the sum of £169.00 in full and final settlement of your claim. Blah, blah etc. A cheque for that amount is enclosed and its encashment represents your agreement to the matter being finally concluded."

    What I was going to do was cash the cheque and thank them for part payment but not accept their offer and continue to try to claim the rest but will cashing the cheque concluded the matter as their letter says?

    Any help or suggestions please.........:(

    Personally I would send the cheque back and state that you are willing to accept(full amount of claim) since only a court can decide if £12 is the correct amount.
    Remind them that you are giving them one last chance to settle this and to save them legal costs otherwise you will file a county court claim and they can justify to a county court judge the £12 charges.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • BigNige
    BigNige Posts: 226 Forumite
    its a delaying tactic. 3 banks did this to me as well.

    Natwest Staffer is right. Send them a follow up letter with the cheque rejecting it, telling them you intend to initiate court proceedings to recover your monies, including interest which is what a court would do if you won.

    Maybe give them a "Without Prejudice" offer of settlement (say £550) if this settled within the next 14 days

    I have template letters that I have used (with success) that you can crib from by all means..
    Total Reclaimed from banks and credit cards so far: £14139 :T
    Amount outstanding £550 :beer:
This discussion has been closed.
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