We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Credit Card Charges No Reply What Next

andyclaimsomemore
andyclaimsomemore Posts: 5 Forumite
in Reclaim bank & credit card charges
Hi

I have recently sent letter's to various Credit Card Provider's asking for a list of charges back in April.
I have had no replies from a few of them even tho i sent them recorded.

Can someone tell me what is the next step.

I appreciate any advice.

Regards

andyclaimsomemore..

Comments

  • jos004
    jos004 Posts: 222 Forumite
    andyclaimsomemore wrote: »
    Hi

    I have recently sent letter's to various Credit Card Provider's asking for a list of charges back in April.
    I have had no replies from a few of them even tho i sent them recorded.

    Can someone tell me what is the next step.

    I appreciate any advice.

    Regards

    andyclaimsomemore..


    Complain to the ICO - Information Commissioners Office.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    andyclaimsomemore wrote: »
    Hi

    I have recently sent letter's to various Credit Card Provider's asking for a list of charges back in April.
    I have had no replies from a few of them even tho i sent them recorded.

    Can someone tell me what is the next step.

    I appreciate any advice.

    Regards

    andyclaimsomemore..
    Did you send the statutory fee of £10?
    Did you send them snail mail or recorded delivery?
    Have the cheques/postal orders been cashed?
    If everything is a yes and recorded then its complaint to ICO time.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • andyclaimsomemore
    andyclaimsomemore Posts: 5 Forumite
    natweststaffmember wrote: »
    Did you send the statutory fee of £10?
    Did you send them snail mail or recorded delivery?
    Have the cheques/postal orders been cashed?
    If everything is a yes and recorded then its complaint to ICO time.

    Hi thankyou for the response i only sent a letter asking for a list of the charges like the other ones that i have done they responded back with a request for a fee of £10.00 to which i have sent but mbna have not responded.

    What Next

    Andy
  • Orford
    Orford Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They have 40 calendar days from when they first receive payment
  • andyclaimsomemore
    andyclaimsomemore Posts: 5 Forumite
    Thank you very much
  • BigNige
    BigNige Posts: 226 Forumite
    continue to push them. There are good template letters on this site
    Total Reclaimed from banks and credit cards so far: £14139 :T
    Amount outstanding £550 :beer:
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604.1K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture