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PAYPAL - buyers obsolete addresses showing as current and verified

Hi there,

I've had quite a number of ebay transactions recently where goods have been mailed out to what appears to be a buyers' current and verified address but which later transpires to be obsolete (ie an old address).

It's happened about 4 or 5 times over the last six weeks. On a couple of occasions the packages have been returned to me (from overseas) and another time the buyer was able to retrieve their item from their old address. On the other couple of ocassions I've just taken the hit and mailed out replacement items to the (un) verified addresses which buyers email me with.

Has anyone else experienced this? Most frustrating!

S.

Comments

  • soolin
    soolin Posts: 73,377 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Not quite, but I posted recently about a US buyer who emailed me several hours after paying asking when I was ging to pst his item. As an afterthought he asked what address I was going to use. Rather puzzled I gave him his confirmed paypal one and he just said that it was wrong and he keeps forgetting to change it, and then ended his email by saying, 'no wonder so much of my stuff doesn't get here!'.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • boombap
    boombap Posts: 765 Forumite
    Lol. Buyers aye!?! I think the most frustrating thing is trying to get through to PayPal - I've attepted to a couple of times over the last 10 days and both times ended up hanging up after waiting for 15 mins. Grrrrrrrr!

    S

    PS thanks for your reply Soolin :)
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