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A warning re: "FREE" claims companies

If any of you received a pm from someone advertising a "Free" claims company then ignore it, this company is another trading name of "Investor Compensation" who I can assure you are NOT free.

These companies claim they are free because they try and claim their fees from the lender, but in many cases the lender does not pay these fees because the customer does not have to use the claims company in order for them to investigate their complaint.

The claims company then has to claim the fee from the customer or they don't get paid.
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Comments

  • Natalie6999
    Natalie6999 Posts: 402 Forumite
    If any of you received a pm from someone advertising a "Free" claims company then ignore it, this company is another trading name of "Investor Compensation" who I can assure you are NOT free.

    These companies claim they are free because they try and claim their fees from the lender, but in many cases the lender does not pay these fees because the customer does not have to use the claims company in order for them to investigate their complaint.

    The claims company then has to claim the fee from the customer or they don't get paid.

    Is this Company run by someone who regularly posts on this forum?
  • melorablack
    melorablack Posts: 1,113 Forumite
    1,000 Posts Combo Breaker
    The person who emailed me was a newbie but that doesn't mean they can't keep re-registering under new names, they may have posted before.
  • Natalie6999
    Natalie6999 Posts: 402 Forumite
    The person who emailed me was a newbie but that doesn't mean they can't keep re-registering under new names, they may have posted before.

    Do we know where in the country this company is based?
  • melorablack
    melorablack Posts: 1,113 Forumite
    1,000 Posts Combo Breaker
    The address on the website is Crosshills in Keighley...I don't know where that is though lol :p
  • Natalie6999
    Natalie6999 Posts: 402 Forumite
    In your opinion will any company offering a "free" service land you with a bill if they don't win the case & are there any true free services?
  • melorablack
    melorablack Posts: 1,113 Forumite
    1,000 Posts Combo Breaker
    In your opinion will any company offering a "free" service land you with a bill if they don't win the case & are there any true free services?

    Yes there are, the CAB and the FOS.

    I have just done a search on Investor Compensastion and found this:

    http://forums.moneysavingexpert.com/showthread.html?t=1149563

    Which I think only illustrates my point about this company.
  • melorablack
    melorablack Posts: 1,113 Forumite
    1,000 Posts Combo Breaker
    I forgot one...this site ;)
  • marshallka
    marshallka Posts: 14,585 Forumite
    Some companies do after the event insurance which they then use to claim the fees with as i understood. Someone on here used to mention this. All the fees then are levied onto the lender????????? Have you ever heard of this melorablack. I think I know who you are on about and it was someone that was pming people on here. I think maxdp and showergirl had pm's and mentioned this earlier. I do know that there are lots on here that do this regular as well. Perhaps just ignore it.
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,679 Forumite
    10,000 Posts Combo Breaker
    If anyone is touting for business via pm the pm should be reported to abuse via the report triangle on the pm.
  • Natalie6999
    Natalie6999 Posts: 402 Forumite
    We have one regular poster who promotes his business on here quite often as the only ethical free claims company & PM's anyone who questions him on his ethics, he is very pushy.
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