barclays verified by visa help

movingforward2010

been on hold to their 0870 helpline for 1 hour10 mins!! (then my battery on the cordless went dead):mad::mad:

Has anyone got an email address for them?

ta

withnell

Maybe if you detail your problem then someone might be able to help?

You can set up and change your security details online

movingforward2010

i opened a barclays current account last week, got the visa debit card pin etc, can use the card fine in shops, but went to order online and it went through to the Verified by visa thing, so i registered but it says my details are incorrect and ive been suspended and to ring the 0870 number

ive entered the CORRECT details!! arghhhhhhhhh

ive used V by V with lloyds TSB so I know how it works

staffie1

wxmlad wrote: »

been on hold to their 0870 helpline for 1 hour10 mins!! (then my battery on the cordless went dead):mad: :mad:

Oh dear - I wonder how much that call has cost you ?!

movingforward2010

staffie1 wrote: »

Oh dear - I wonder how much that call has cost you ?!

i dread to think :eek: i tried NO to 0870 but all the numbers directed me to re-ring the evil 0870 number:rolleyes2

staffie1

wxmlad wrote: »

i dread to think :eek: i tried NO to 0870 but all the numbers directed me to re-ring the evil 0870 number:rolleyes2

I guess about £7 but I hope I'm wrong. It is shocking how these companies keep you hanging on the phone to make even more money. Promise me you'll never do it again

td_007

wxmlad wrote: »

i opened a barclays current account last week, got the visa debit card pin etc, can use the card fine in shops, but went to order online and it went through to the Verified by visa thing, so i registered but it says my details are incorrect and ive been suspended and to ring the 0870 number

ive entered the CORRECT details!! arghhhhhhhhh

ive used V by V with lloyds TSB so I know how it works

Is it Maestro by any chance. Just today I was trying to pay using a Natwest debit card (Maestro) - no idea why verified by visa came up but when I tried to registered - the correct card number and everything I got the same message and a 0870 number to call. :mad:

movingforward2010

staffie1 wrote: »

I guess about £7 but I hope I'm wrong. It is shocking how these companies keep you hanging on the phone to make even more money. Promise me you'll never do it again

lol i wont , just dont know how to sort this out now:rolleyes:

movingforward2010

td_007 wrote: »

Is it Maestro by any chance. Just today I was trying to pay using a Natwest debit card (Maestro) - no idea why verified by visa came up but when I tried to registered - the correct card number and everything I got the same message and a 0870 number to call. :mad:

its a barclays connect 'visa debit' card.

well the first time i rang i was on hold for 5 mins then had a message saying ' sorry the department has been evacuated due to an emergency situation, please call back later'

obviously someone had got very pee'd off for being on hold for hours:mad:

movingforward2010

well ive just rang barclays telephone banking, they asked 2 security Q's mothers maiden name and DOB - i failed security!

ive got to go to my branch tomorrow with 2 forms of ID to get it unlocked/unblocked

Since i opened the account last week i think they have put my DOB in wrong! because they dont ask for mothers maiden name on V by V .