any gas/electric companies with online meter reading/bill payment

want2bmortgage3

i'm currently with southern electric who only generate a bill every 3 months. i like to keep up to date and pay at the end of each month which means a phone call, waiting on hold, confirming details and reading out my card information every time.

just wondering if any other companies make it easier to pay monthly and do not require a phone call. it would be a lot easier if i could submit my reading online and pay with saved card details once a month.

Magentasue

I get gas from Scottish Power and pay monthly by DD, I enter the meter reading on the last day of every month and a bill is generated the next day. Not sure if it works the same way for quarterly billed accounts but SP is much better for accurate billing than EDF, eon and npower in my experience.

Barneysmom

I just checked my online account with British Gas, you can make a payment, I went right through as if I was going to make one, the closed the browser at the 'enter your card details' stage.
I do pay monthly DD normally £58.
As I'm only £68 down I'm not going to bother about it, as long as it's clear by winter........

Cardew

You can pay by Standing Order or Direct Debit

want2bmortgage3

i dont want to pay direct debit because then i end up losing track of what im using. i am more likely to take care using gas/electric if i'm seeing the exact cost of it every month.

Barneysmom

And you won't end up giving them overpayments that you could be getting interest on yourself!:cool:

utilitybroker

want2bmortgage3 wrote: »

it would be a lot easier if i could submit my reading online and pay with saved card details once a month.

Ever thought of looking at Southern Electric,s site.

Give online meter reading. http://www.southern-electric.co.uk/givemeterreading.aspx

View or pay bill online. http://www.southern-electric.co.uk/paybillsonline.aspx

want2bmortgage3

yes i have already done that. the problem is you submit your readings and then nothing happens. you still have to wait til the next 3 month bill. they wont generate you a bill until the 3 months is up. so theres actually no point submitting readings until the end of the 3 months.

unless you phone up and go through it with the customer advisor which is time consuming as mentioned above.....

Vestra

want2bmortgage3 wrote: »

yes i have already done that. the problem is you submit your readings and then nothing happens. you still have to wait til the next 3 month bill. they wont generate you a bill until the 3 months is up. so theres actually no point submitting readings until the end of the 3 months.

unless you phone up and go through it with the customer advisor which is time consuming as mentioned above.....

You could maybe make a spreadsheet which works it out for you, I think quite a few people on this forum do that.

want2bmortgage3

thats possible.. thanks.. the electrics quite simple but the gas calculation is rather complicated!!