Unable to email directly from a website.

rogjen

Do hope this makes sense, bit of technie phobic where computers are concerned, so would appreciate laymans terms.

I am unable to send an email from a website even though it gives email address i get an error telling me that microsoft office outlook has stopped working. My laptop is vista.

Many thanks.

-TangleFoot-

What do you normally use to send e-mail? If Microsoft Outlook isn't working I'm guessing you've been using something else.

rogjen

Thank you for your reply, hope this helps

Microsoft Office Enterprise 2007

-TangleFoot-

If you have the original installation media - the discs - visit this page then follow the instructions under the heading of Method 2.

rogjen

Sorry this information was preloaded on to the laptop. I do appreciate the help that you are giving me.

LeeSouthEast

Does the error say anything else, or give an error code?

rogjen

No sorry nothing else is displayed.

-TangleFoot-

rogjen wrote: »

Sorry this information was preloaded on to the laptop.

By whom? According to this there are only two ways you could have gotten it and both are very, very expensive.

rogjen

Thank you for trying to help me it is much appreciated. I have contacted Toshiba from whom I bought the laptop from hope they are able to help. Will let you know when I have resolved the issue.

mshepp

So Outlook is freezing up when you try and send the email? Is your outlook set up correctly, have you added an account to it which you have got to work correctly? Maybe what is happening is your clicking an e-mail link on a webpage which is bringing up Outlook by default but you have no email account setup with it.

flyer

Slightly off topic, when I e mail from a website, it defaults to Windows Mail but I'm using Mozilla Thunderbird now. Any idea how to change the default?