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Problems with AVG 8.5

ksh123
ksh123 Posts: 1,248 Forumite
Part of the Furniture Combo Breaker
Hi
have always been happy with AVG until downloading the latest version - 8.5 - since when I have had a few problems.

On boot-up I often get the error message: "avgse.exe has encountered a problem and needs to close". Strangely this doesn't seem to affect avg working or updating.

Today I got a warning: "AVG has detected a threat ' exploit javascript obscucation' which it said came via windows updates. But when I came to look in the virus vault there was no mention of this threat and in the AVG virus & threat encyclopedia it was not possible to find a threat by this name.

So now I'm wondering if it is the avg download that has got a problem?

Also my daughter just got a new laptop given to her with no virus protection and I was going to install avg free for her but now I am afraid to do so in case it mucks her up also.
I'm pretty useless at this stuff - don't really know what I'm doing - so any help would be welcomed.
Thanks.
Stop looking for answers....
The most you can hope for are clues.....:)

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Your computer ~

    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log here AFTER youve deleted everything it finds


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)

    Uninstall AVG

    Use the 32 bit AVG removal tool
    http://www.avg.com/download-tools

    Reinstall AVG (If you must)

    If it still fails then use AVIRA as posted for your daughters

    Your daughters laptop ~
    Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION'). Avira is a FAR better anti virus then AVG
    http://www.filehippo.com/download_antivir/
    :idea:
  • ksh123
    ksh123 Posts: 1,248 Forumite
    Part of the Furniture Combo Breaker
    aliEnRIK wrote: »
    Your computer ~

    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log here AFTER youve deleted everything it finds


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)

    Uninstall AVG

    Use the 32 bit AVG removal tool
    http://www.avg.com/download-tools

    Reinstall AVG (If you must)

    If it still fails then use AVIRA as posted for your daughters

    Your daughters laptop ~
    Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION'). Avira is a FAR better anti virus then AVG
    http://www.filehippo.com/download_antivir/

    This could take forever. My pc is VERY old and creaky and slow, slow, slow. Obviously I am not complaining and will do it but must I wait and do all this before installing new router for daughter? She's very anxious to get going......is there a chance I could infect her Ltop?
    Stop looking for answers....
    The most you can hope for are clues.....:)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    You cant infect her lappy unless you somehow connected the 2 (Or used a USB card or whatever that was also infected)

    Simply download Avira to her lappy and away she goes :)

    We'll know more about your computer after hijack has run (Tells us everything thats running at that given moment)
    If its THAT slow it could be you need more memory. Do you know what RAM it has?
    :idea:
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ksh123

    to find out the ram installed, left click start > right click my computer > left click properties and the ram installed should be listed there,

    but it depends if your using xp or not as it could be different if its not xp
  • ksh123
    ksh123 Posts: 1,248 Forumite
    Part of the Furniture Combo Breaker
    PC: AMD Athlon XP2200x
    1.79 GH
    224 MB RAM
    NB as well as AVG I alos run SPYBOTS D160

    Here are the results of the Malwarebytes scan as suggested/requested. Although I saved this log I actually deleted all these items first as described. Results of HIJACK SCAN SHOW BELOW THIS ONE

    Malwarebytes' Anti-Malware 1.38
    Database version: 2356
    Windows 5.1.2600 Service Pack 3

    30/06/2009 23:35:04
    mbam-log-2009-06-30 (23-35-04).txt

    Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|)
    Objects scanned: 302894
    Time elapsed: 2 hour(s), 27 minute(s), 22 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 12

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Casino Tropez (Adware.Casino) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Casino Tropez (Adware.Casino) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/system32/osrouter.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\osrouter.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\program files\icfund.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\VpOne.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\Bj.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\Craps.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\paigow.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\Roulette.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\roulette1.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\SicBo.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\keno.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\SmOne.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    c:\program files\scratch.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\osrouter.dll (Spyware.MarketScore) -> Quarantined and deleted successfully.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 00:10:22, on 01/07/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\NVATray.exe
    C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
    C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Brother\ControlCenter2\brctrcen.exe
    C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Creative\Shared Files\CTSched.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe
    c:\program files\common files\logitech\lu\lulnchr.exe
    c:\program files\common files\logitech\lu\LogitechUpdate.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;tests
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
    O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
    O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
    O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [CreativeTaskScheduler] "C:\Program Files\Creative\Shared Files\CTSched.exe" /logon
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10a.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: Customize Menu - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: www.winsey.co.uk Advanced search - http://www.winsey.co.uk/application/www.winsey.co.uk-advanced_search.html
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)
    O9 - Extra 'Tools' menuitem: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)
    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)
    O16 - DPF: {04CC2CE2-BBC4-43B6-96D6-E1C3E0BA120F} (HMVDownloader Control) - https://www.hmvdigital.com/HMV.Digital.WebStore.Portal/Pages/System/Secure/HMV.Digital.Downloader.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {0EB73E39-8AD4-43E8-8FBA-0165C2CCDB8B} (GameControl Class) - http://www.midasplayer.com/midasa.cab
    O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
    O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/UK/install.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {32FA9DC4-8CB0-4849-8A9A-D201F8B21EEE} (TSLauncher Class) - http://www.totesport.com/casino/totesportlauncher.cab
    O16 - DPF: {360E40AA-EE8B-4101-BA67-0CAD3F7A48DD} (Nyoko Downloader Class) - http://www.riverbelle.co.uk/download_helper/Nyoko.cab
    O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} (Auctiva Image Uploader Control) - http://www.auctiva.com/Aurigma/ImageUploader55.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {4F912770-A045-4603-951E-9B8377084354} - http://a19.g.akamai.net/7/19/7125/1450/uk.coupons.com/pmgr/r3302/cpbrukie2.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8300.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6DB731A3-B074-4118-8B1C-32511C65D836} (FotovistaPhotoUploader.ctrFpu) - http://www.mypixmania.com/tools/activex/fpu.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141381622968
    O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
    O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/144000s/download.opistat.com/opistat/activex/opinstall_en_4.1.0.18.cab
    O16 - DPF: {92E7E45A-D8C8-480E-AF99-176E43997CAA} (Aurigma Image Uploader 3.5 Combo Control) - http://www.pixdiscount.co.uk/clients/ImageUploader3.cab
    O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v45/wordmojo/wordmojo.cab
    O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (Download Helper Class) - http://activex.microgaming.com/DLhelper/version7/dlhelper.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - https://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
    O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.auctiva.com/hostedimages/activex/xupload/XUpload.ocx
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.co.uk/SnapfishUKUpload.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su2/CTL_V02002/ocx/15033/CTPID.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe (file missing)
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    --
    End of file - 18972 bytes


    Thanks for your help folks, don't know what this lot will tell you/show I await with bated breath.....;)
    Stop looking for answers....
    The most you can hope for are clues.....:)
  • daily_2
    daily_2 Posts: 309 Forumite
    edited 1 July 2009 at 1:20AM
    Uninstall avg, and install avira. AVG isn't good enough.

    delete these with hijackthis

    O16 - DPF: {32FA9DC4-8CB0-4849-8A9A-D201F8B21EEE} (TSLauncher Class) - http://www.totesport.com/casino/totesportlauncher.cab

    O8 - Extra context menu item: www.winsey.co.uk Advanced search - http://www.winsey.co.uk/application/...ed_search.html

    O9 - Extra button: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)
    O9 - Extra 'Tools' menuitem: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)

    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)

    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)
    O9 - Extra button: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)

    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)

    O16 - DPF: {4F912770-A045-4603-951E-9B8377084354} - http://a19.g.akamai.net/7/19/7125/14.../cpbrukie2.cab
    O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...n_4.1.0.18.cab

    O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    edited 1 July 2009 at 8:41AM
    Id advise looking on ebay for more RAM ~ as no matter WHAT we clear its going to run slow with only 256 meg (ID advise 1 gig but your computer might be limited to less than that)

    Clearly part of the problem is the sheer amount of cr*p your trying to use for free (Playing games etc)

    TICK these with hijack and FIX them ~

    C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe
    c:\program files\common files\logitech\lu\lulnchr.exe
    c:\program files\common files\logitech\lu\LogitechUpdate.exe
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O8 - Extra context menu item: www.winsey.co.uk Advanced search - http://www.winsey.co.uk/application/...ed_search.html
    O9 - Extra button: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)
    O9 - Extra 'Tools' menuitem: Casino Del Rio - {45FD16E0-0BC3-4774-AD53-228976E8C19F} - C:\Casino\Casino Del Rio\casino.exe (file missing)
    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)
    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Kath\Desktop\Littlewoods Casino.lnk (file missing)
    O9 - Extra button: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - http://www.littlewoodscasino.com (file missing) (HKCU)
    O16 - DPF: {32FA9DC4-8CB0-4849-8A9A-D201F8B21EEE} (TSLauncher Class) - http://www.totesport.com/casino/totesportlauncher.cab
    O16 - DPF: {360E40AA-EE8B-4101-BA67-0CAD3F7A48DD} (Nyoko Downloader Class) - http://www.riverbelle.co.uk/download_helper/Nyoko.cab
    O16 - DPF: {4F912770-A045-4603-951E-9B8377084354} - http://a19.g.akamai.net/7/19/7125/14.../cpbrukie2.cab
    O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...n_4.1.0.18.cab
    O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v45...o/wordmojo.cab
    O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (Download Helper Class) - http://activex.microgaming.com/DLhel...7/dlhelper.cab
    O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
    O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe (file missing)

    The above files are either dead, nasty, not needed or slowing your computer down unnecessarily



    Download CCLEANER
    http://www.ccleaner.com/download/builds/downloading-slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)



    Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION') ~ its possible it will find more nasties going off the malwarebytes log
    http://www.filehippo.com/download_superantispyware/
    UPDATE and PERFORM COMPLETE SCAN
    (Then goto console and LOGS and post the log it created then untick it from STARTING UP WITH WINDOWS)



    Please run COMBOFIX ~ this will show more deeply whats going on and also remove anything nasty it finds
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be)

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Forgot to add ~

    Turn off Spybots 'TEA TIMER' mode (Causes more problems than its worth sometimes, and stops legit programs from working properly) ~
    Open Spybot
    Change Mode (Top) to ADVANCED
    Select TOOLS then RESIDENT
    UNTICK 'Resident TEA TIMER' (Leave 'SD Helper' TICKED)
    :idea:
This discussion has been closed.
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