Problem with new Samsung mini dv camcorder

tiamaria

Need some help please

Just today I Have bought a Samsung minidv camcorder model VP-D381, just been looking at it and trying out the controls.

Unfortunately when I Go to playback everything is played back with flashing horizontal lines across the screen. The only reason I Can think of for this is that the heads need cleaning but surely a new item shouldn't have dirty heads?

I don't have a head cleaner to try, my previous model never needed one all the years I Had it, can anyone think of a reason this is happening? Should I take it back?

Tia

PS The tape I'm usiing is also brand new, straight from the packaging.

timbim_2

Can't harm it to do a head clean. May just be a bad tape.

tiamaria

Spot on timbim, just found a new tape to try so it must 've been the tape.

tiamaria

Well, just come back from hols, & capturing my film onto the PC, half way through doing this the green lines came back so l've lost some of my footage:( Looks like it started recording this fault halfway through the tape for some reason).

this was with the another new tape, tried a 3rd - this time an old tape done with my previous camcorder, it plays back visually fine but the sound is distorted.

Do you think my camcorder is faulty?

Laz123

tiamaria wrote: »

Well, just come back from hols, & capturing my film onto the PC, half way through doing this the green lines came back so l've lost some of my footage:( Looks like it started recording this fault halfway through the tape for some reason).

this was with the another new tape, tried a 3rd - this time an old tape done with my previous camcorder, it plays back visually fine but the sound is distorted.

Do you think my camcorder is faulty?

Yes. Take it back to the shop and they should either fix it or replace it.