Wouldn't it be good if there was a website where you could view debit cards?

never-in-doubt

Inactive wrote: »

Aviva sounds like a bus company to me, what exactly was wrong with Norwich Union?

Hahaha - funny you say that, where my eldest daughter lives she has a bus company (and train) called Arriva and i'm always calling it aviva or vice versa!

Arriva Trains if I remember correctly!

I do know the reason though, for the change (sadly enough!).....

NU was a culmination of all the previous business units (CGU/NU etc) and so they decided to become 'One'. Therefore One Aviva was born - its their worldwide brand, NU is big in the UK but small fry worldwide whereas Aviva is a huge brand worldwide.

Inactive

never-in-doubt wrote: »

Therefore One Aviva was born - its their worldwide brand, NU is big in the UK but small fry worldwide whereas Aviva is a huge brand worldwide.

It may well be a huge global brand, but I had never heard of it before all of this changeover.. Oh well, as long as it doesn't go down the Abbey / Santander route.. :rotfl:

Thanks for the info.

never-in-doubt

Inactive wrote: »

It may well be a huge global brand, but I had never heard of it before all of this changeover.. Oh well, as long as it doesn't go down the Abbey / Santander route.. :rotfl:

Thanks for the info.

LOL, I only heard when I got a leaflet explaining it (I have life cover with them) - now shows AVIVA on bank statement as DD recipient so must all be done already!

Lovely little leaflet explaining their heritage and what not - but a waste of money if you ask me! I'd have rather saved the cost from a months premium LOL :rotfl:

Inactive

never-in-doubt wrote: »

LOL, I only heard when I got a leaflet explaining it (I have life cover with them) - now shows AVIVA on bank statement as DD recipient so must all be done already!

Lovely little leaflet explaining their heritage and what not - but a waste of money if you ask me! I'd have rather saved the cost from a months premium LOL :rotfl:

Indeed, they can waste money on this crap, yet they ... like others will be getting rid of staff at the drop of a hat.

never-in-doubt

Inactive wrote: »

Indeed, they can waste money on this crap, yet they ... like others will be getting rid of staff at the drop of a hat.

Exactly mate - thing is in the papers the other day they said they were shedding a load more jobs - oh, and outcourcing to Chennai or somewhere daft! Ermmm, hello! Thought it was a British company

Are you an Aviva employee then? In fact, is anyone here an Aviva employee? :j

Inactive

never-in-doubt wrote: »

Are you an Aviva employee then? In fact, is anyone here an Aviva employee? :j

No, I just get pi55ed off with all of these companies that waste money on crap like this and then get rid of their best assets, the staff.

never-in-doubt

Inactive wrote: »

No, I just get pi55ed off with all of these companies that waste money on crap like this and then get rid of their best assets, the staff.

Yes mate - kinda like they forget the old saying 'customer pays our wages' or 'customer is always right'....... so they have no consideration for the customer and get rid of the staff (i.e. their assets) to replace with 3rd class rubbish who cannot work away from the scripted answers and expect us to remain happy! Madness.....

Ask an Indian callcentre worker (any will do) the following and see what they say back to you....

Ask: As you are based in India, can you tell me whether you conform to the DPA and if so under what acts from within this legislation would be pertinent to me, giving my secure details to you when? Also, can you confirm this call is being recorded for both our security.

Try it and see the response! They all use the same scripted answers..... quite funny really!

sofa_surfer

never-in-doubt wrote: »

(snip)....

Ask: ...(snip)... Also, can you confirm this call is being recorded for both our security.

Try it and see the response! They all use the same scripted answers..... quite funny really!

LOL - if they know for sure that your call isn't recorded, tey can tell you anything they want... If, on the other hand, it is recorded, it is pointless to ask them the above question...

never-in-doubt

sofa_surfer wrote: »

LOL - if they know for sure that your call isn't recorded, tey can tell you anything they want... If, on the other hand, it is recorded, it is pointless to ask them the above question...

LOL, the actual question is irrelevant! I mentioned it so you can see what they say in response - its a standard response used by various companies! Its weird but almost as if a draft was sent to everyone LOL

Forget the recording, just try it and see what they say! haha - tis funny!