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claiming bank charges from a closed bank account i cant remember the details for.

laurenjs88
laurenjs88 Posts: 1,326 Forumite
in Reclaim bank & credit card charges
Hi there,

i was just wondering if anybody could give me some advice, i have 2 current accounts i would like to reclaim charges for, one was opened (by HSBC) after HSBC shut my previous account in 2006.

i have no details for this account anymore but remember the branch it was opened in, can anybody advise me on how i would go about getting the information on this closed bank account, and claiming for the charges?

i assume if i write to HSBC enclosing £20 and ask for the breakdown of charges in the account that i know and the old account that i dont, they would have to find it and send the info to me?


Thanks :)
Had my amazing little girlie 08/12/2007 - 11 days late! 9lbs 3oz
My second little girl entered the world 20/03/2010 - 11 days late! 8lbs 4oz
Sealed pot challenge 4 - 332
Make £11k in 2011 £0/£11000 - 0%
And lots of other challenges!

Comments

  • Orford
    Orford Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Include any info you can: full name & address, DOB, branch, approximate dates of opening & closing a/c's, utility/CT bill for new addres if you have moved, plus only one £10 for both a/c's.

    If you go to the branch where you had the a/c's, they may be able to trace them
  • laurenjs88
    laurenjs88 Posts: 1,326 Forumite
    i sent a letter to hsbc asking for my details on the 29/06/2009 and still havent recieved anything back... what shall i do now?
    Had my amazing little girlie 08/12/2007 - 11 days late! 9lbs 3oz
    My second little girl entered the world 20/03/2010 - 11 days late! 8lbs 4oz
    Sea    led pot challenge 4 - 332
    Make £11k in 2011 £0/£11000 - 0%
    And lots of other challenges!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    laurenjs88 wrote: »
    i sent a letter to hsbc asking for my details on the 29/06/2009 and still havent recieved anything back... what shall i do now?
    They have 40 straight days to respond. Have they cashed the £10?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • laurenjs88
    laurenjs88 Posts: 1,326 Forumite
    no the havent. its been alot more than 40 days now too...
    Had my amazing little girlie 08/12/2007 - 11 days late! 9lbs 3oz
    My second little girl entered the world 20/03/2010 - 11 days late! 8lbs 4oz
    Sea    led pot challenge 4 - 332
    Make £11k in 2011 £0/£11000 - 0%
    And lots of other challenges!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    laurenjs88 wrote: »
    no the havent. its been alot more than 40 days now too...
    Was it sent recorded delivery?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • laurenjs88
    laurenjs88 Posts: 1,326 Forumite
    I believe so, I'm not 100% sure, I cant find a stub anywhere but i doubt i would not have sent it recorded. I'm going to double check the cheque hasnt been cashed.
    Had my amazing little girlie 08/12/2007 - 11 days late! 9lbs 3oz
    My second little girl entered the world 20/03/2010 - 11 days late! 8lbs 4oz
    Sea    led pot challenge 4 - 332
    Make £11k in 2011 £0/£11000 - 0%
    And lots of other challenges!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    laurenjs88 wrote: »
    I believe so, I'm not 100% sure, I cant find a stub anywhere but i doubt i would not have sent it recorded. I'm going to double check the cheque hasnt been cashed.
    Then you might want to complain to the ICO
    http://www.ico.gov.uk/complaints.aspx
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • laurenjs88
    laurenjs88 Posts: 1,326 Forumite
    Thanks :) What would i complain under though? I thought it wasnt under data protection?
    Had my amazing little girlie 08/12/2007 - 11 days late! 9lbs 3oz
    My second little girl entered the world 20/03/2010 - 11 days late! 8lbs 4oz
    Sea    led pot challenge 4 - 332
    Make £11k in 2011 £0/£11000 - 0%
    And lots of other challenges!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    laurenjs88 wrote: »
    Thanks :) What would i complain under though? I thought it wasnt under data protection?

    It WAS under the Data Protection Act 1998. I think you might want to send another letter to HSBC Head Office reminding them that you requested details under the Data Protection Act 1998 and they didn't comply.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
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