back dated ctc

barjam_2

we put in a claim for child tax credit from the 8th dec 2005 they started paying us from the 31st january 2006 when my hubby phoned up to query back dated from dec they said oh it takes a while to process he has been phoning up every week since then and they keep saying the same thing..... any ideas how to get them to pull their finger out, i dont even know where the got the date of 31st jan from

spankymonkey_2

we are in the same boat as you at the minute, due to lost forms etc and 3 lots of information later my claim has still not been proccessed! backdating is up to 3 months afaik.

hjb123

Backdating can take a while! I was on Incapacity Benefit until they stopped it on 15th November as they decided I was fit for work. I appealed and had to go onto the reduced rate of Income Support pending appeal. My appeal was on 8th March, which I won. I am still waiting for the backpayments! On Thursday I rang and asked where the back payment was again - have been on at them for a bit as it amounts up - and it was on their desk and they would get is sorted. On Saturday - 1st April - I got a giro for about 10% of what they owed my, then yesterday a giro for almost same amount! I rang to query rest of money and they said rest would be another week or so at least and would go straight into my account - they will have had well over a month to get the money to me from me winning the appeal!

The thing I am saying is - they can be quite useless but hang on in there and keep pestering them if need be!