Barclaycard - Benefits Ending :(

iyiarz

I can't believe they are dropping what means most to MSE's ???

From their website:

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Changes to our card benefits are taking place from 1 January 2005. Look out for the leaflet enclosed with your December statement and check our website for updates.

Price Promise, Extended Warranty and Travel Accident Insurance will not be available to new customers from 1 January 2005. Customers who held a Barclaycard account before 31 December 2004 , have extra time to get used to the changes. Read on for more information.

PRICE PROMISE
Elegible customers may still claim for purchases made on or before 31st January 2005. The last date for any new claim is 1st April 2005.

EXTENDED WARRANTY
Elegible customers may still register appliances purchased on or before 31st January 2005. The last date for registrations is 1st April 2005.

Existing extended warranty policies are not affected.

TRAVEL ACCIDENT INSURANCE
The last date for existing customers to submit a claim is 1st February 2005.

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New Benefits

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A new generation of complimentary Card Benefits will be available from 1st January 2005. Please check the site in January to see full details of each service.

IDENTITY PROTECTION SERVICE
Supporting you in preventing detecting and resolving identity theft.

PURCHASE DELIVERY PROMISE
Protecting your goods when others don’t deliver.

HOME EMERGENCY HELPLINE
Helping you when the unexpected happens.

TRAVEL SERVICE
Saving you money on the holiday of your choice.

EMERGENCY CARD REPLACEMENT & CASH ADVANCE
Giving you peace of mind when you're away from home.

FRAUD PROTECTION
Working to safeguard you from fraud.

Shinds

I'm really gonna miss the extended warranties

pioneer31

typical of the big banks, mean as hell. Their credit limits suck too

Sybarite

Has anyone else noticed that the 'new' benefits are suspiciously similar to the old benefits.

Barclaycard are being tight and in my humble opinion a bit stupid. I register for the extended warranties - but haven't actually had to use one yet - so it costs them diddly. This benefit has already been erroded once - it used to be free for purchases over £25 now it's only for those over £150

I have used the price match on and off.

I've been a customer for 12 years during which they'e had 10s of 1000s of pounds through the account.

I'll now consider moving CC providers. I don't appreciate having the benefits removed and no significant new ones replacing them. In a wonderful free market aren't levels of service/benefits supposed to increase due to competition?

I suspect that the CC providers are losing money due to increased levels of fraud and so simply want to reduce their costs.

I also wasn't impressed by their widely criticised O% jiggery-pokery, they make enough money for old rope without seeking to lengthen it.

If anyone knows of a CC offering price match and extended warranty that looks as though it's there to stay - please can you post back.

Thanks

Sybarite

Oh and when I write to cancel my account I'll make sure to state;

a)Why

b)How I'll no longer recommend them to anyone (I have to 4 people who have taken up accounts)

c)That I'll advise those 4 people to switch to alternate providers, once I've found a suitable one.

Perhaps if they get a few thousand cancellations they might reaslise the error of their ways. A new CC is after all only a call away these days.