EDF prepayment meter rate 1 and rate 2 are £11.95 each - is this legal!!!

turnx

First is Rate 1 = Night rate and rate 2 = day rate?
Is it legal to make both rates the more more expensive one = £11.95?
My friends' meter has rate 1 = £10.88 and Rate 2 = £4.98.
Seems very unfair I think, I know he has a debt to repay BUT screen T shows £10.00 to repay the debt and believe this?? screen F shows a charge of £11.03 to pay per week for the privelege of haviong the meter??? Totally disgraceful????

Any help on this please?

Pink_fluff

Nobody would pay £11.03 per week just for having a pre-payment meter.
It is more than likely that rate 1 (daytime) is 10.88 (pence, not pounds as you put) and rate 2 (off peak/nightime) is 4.98 pence.

And if your friend is paying a debt, then it may be set at £10 per week. Has your friend called EDF to check if they are paying a debt, and if so, how much is it being repaid at each week?

Premier_2

You should be being charged the unit rates as per the EDF published tariff.

You can't really compare your meter with your mates. Is your mate with the same supplier? Is your mate in the same supply area? Perhaps your mate has applied for and is acceptable for a social tariff? Whatever, your mate appears to be on E7, and you appear not to be so. If EDF tariff says there is also a standing charge for pre-payment meters then you have to pay this too.

A debt repayment figure would also apply if you owe the supplier money.

Btw, the unit rates will be in pence, not pounds.
I suspect the standing charge is in pence too and applies daily (but I might be wrong on that specific)

KimYeovil

As far as I can see EDF charge in the order of £12 per month for a Eco7 prepayment meter and half that for a standard prepayment. This is within the ranges charged by other companies for credit meters (between £4.50 and £14 per month.)

So weekly standing charge will be either about £3 or £1.50. You may be confusing debt repayment amount with charges. The £11.03 is more likely a £10 debt repayment and a £1.03 standing charge. (Which is cheap.) (Though that isn't it either because £1.03 is a little low.)

KimYeovil

Which region are you in? You should be able to check how much standing charges are from this table:

http://www.edfenergy.com/products-services/for-your-home/documents/prepayment-prices.pdf

turnx

Okay folks that's great info. I appreciate your time in answering my concerns.
However, is it leagl or justified even to charge the same for both rates?

stewie_griffin

turnx wrote: »

However, is it leagl or justified even to charge the same for both rates?

Yes 2 rate prepayment meters can be programed so that both rates are the same. It's just like having an economy 7 meter but being billed on a single rate tariff.

KimYeovil

(Okay, sorry, just re-read your first line.)

Perhaps you have an Economy 7 meter but have chosen (or are mistakenly being charged) a standard non-economy 7 tariff?

(crossed posts!)